Chipotle Windy Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported a mix of excellent and poor service, with some praising specific staff members while others highlighted rude and unprofessional behavior from employees.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others complained about stale, overcooked, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas, which negatively impacted customer experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or long wait times, particularly with online and mobile orders.
Management Issues
There were multiple complaints regarding poor management and lack of training for staff, leading to negative customer interactions and service delays.
SB
Sary Brown
5 days ago
5.0
LOVE IT !!!! My favorite location, I got one 5 min from me, I rather drive few extra minutes to get here, flavor is so much better, the staff amazing!
BT
Barry Tuck
Nov 1, 2025
5.0
I’ve been here twice the last two months and enjoyed my service and meal, even if it was via chipotlane.
DS
Dakota Sanders
Oct 23, 2025
5.0
Great service. All the servers were professional and polite. Good serving sizes for Chipotle.
CC
Chanel Comer
Oct 17, 2025
1.0
It’s to many workers on the clock working and it’s only one serve on the line.
My lunch break is for 30 mins. I waited 15 mins for the line to still not move. I’m disappointed even if I have 30 mins lunch I still wanted to be able to eat.
RW
Ra'Gan Williams
Oct 11, 2025
1.0
the worst experience ever! i have been coming here for years. THE MANAGER gets smart with me and my mother over rice! then goes to sit down in the office! as soon as we got to the register we scanned our points then my mother phone died because she was paying with apple pay! the manager then comes out the office and asked why is it taking too long to pay! we asked for his name at first he told us his name was jamal and another employee told us his real name was darrius. he needs to be fired immediately! HE IS NOT READY FOR A MANAGER POSITION being an owner myself! THIS IS UNACCEPTABLE!!! PLEASE do not come here! i will be contacting corporate or the owner! never in my life have i had customer service this bad!! I will not be coming back to this location and I will tell every one of this unacceptable experience!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Windy Hill specialize in?
Chipotle Windy Hill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill on Windy Hill Rd SE?
Chipotle Windy Hill is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill Windy Hill?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Windy Hill participate in any rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers by signing up.
What is Chipotle Windy Hill's address and contact information?
The address is 2675 Windy Hill Rd SE, Marietta, GA 30067. You can contact them at +1 678-275-2369 or email GA.4253.WindyHill@chipotle.com.
Which nearby places can help me find Chipotle Mexican Grill Windy Hill?
Nearby landmarks include Wells Fargo Bank and Popeyes® Louisiana Kitchen. These locations can help you identify the Chipotle location on Windy Hill Road for easier navigation.
Are there other dining options close to Chipotle Windy Hill?
Yes, dining options nearby include Chick-fil-A, Buffalo Bar, Starbucks, Waffle House, Wendy's, Panda Express, and mondo mocha cafe, offering a variety of cuisines for customers to explore before or after visiting Chipotle.
What nearby hotels are convenient for visitors dining at Chipotle Windy Hill?
Nearby hotels include Hilton Atlanta Northwest, DoubleTree by Hilton Atlanta-Marietta, and Courtyard by Marriott Atlanta Windy Hill/Ballpark, providing convenient accommodation options close to Chipotle.
Does Chipotle Windy Hill have a presence on social media platforms?
Yes, Chipotle Windy Hill is active on multiple social media platforms including LinkedIn, Pinterest, Facebook, YouTube, Instagram, and Twitter, where you can follow them for updates and offers.
What categories best describe Chipotle Mexican Grill Windy Hill?
The restaurant falls under categories such as Mexican Restaurant, Fast Food, Caterer, and Fast Food Restaurant, emphasizing its focus on quick, customizable Mexican cuisine.