Business Details
About
Mexican Restaurant
Chipotle Sandy Plains 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
682 reviews
5 stars
202
4 stars
100
3 stars
59
2 stars
56
1 star
265
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, burnt chicken, and inconsistent portion sizes.
Cleanliness
Many reviews highlighted poor cleanliness standards, with dirty tables, floors, and food preparation areas frequently mentioned.
Customer Service
Customer service was often described as rude and unhelpful, with several instances of staff displaying a lack of professionalism and care.
Order Accuracy
Multiple customers experienced issues with incorrect orders, particularly with online and mobile orders, leading to frustration and dissatisfaction.
Management Issues
Several reviews pointed to a lack of effective management and training, suggesting that the staff were unmotivated and poorly supervised.
- MHMason Hill6 days ago5.0Nancy always provides the best service and the crew always got the best food on deck
- BHBrian HoughtonNov 12, 20251.0Do not order to go. You will get home and it'll be wrong 90% of the time. They barely give you any food and it's like they can't read. Order no rice, double chicken, they'll give you double rice, no chicken. It's consistently terrible with incompetent employees.
- RGRachael GrayNov 12, 20255.0I just wanted to give a huge shout-out to Janai at Chipotle! I went through the drive-through, and she was super friendly, polite, and on top of everything. Her customer service was absolutely top-notch, and she made the experience so pleasant. Thank you, Janai, for making my visit great—I really appreciate your positive attitude and professionalism!
- MSMike SomodeanNov 11, 20255.0I eat here at least 3 times per week. While I had less than good experiences as far as service, today I was served by Abby. Quick service, great attitude. Just like it should be.
- AHaquinas heardOct 23, 20255.0I’m a “super” Chipotle customer. I’ve been eating at Chipotles, in Georgia, 3-5 times a week for the last 17 years. So, I have a good idea of how they should operate. The atmosphere at this location is very pleasant and inviting. The staff is regularly nice, considerate and fairly quick. My go to order is 3 steak tacos. If you go there when Gibriel or Ram are working the grill, you could be in for a real treat with this order. Those two regularly make the best steak I’ve ever had at any location over these last 17 years.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Sandy Plains Rd serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, fresh ingredients.
What are the operating hours for Chipotle Mexican Grill Sandy Plains 2 location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at 3606 Sandy Plains Rd offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
How can I order online from Chipotle Mexican Grill Sandy Plains 2?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
Where is Chipotle Mexican Grill Sandy Plains 2 located?
It is located at 3606 Sandy Plains Rd, Cobb, Marietta, GA 30066, USA.
Is the Chipotle on Sandy Plains Rd welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Are there any nearby places where I can grab a coffee before or after visiting Chipotle?
Yes, Starbucks is nearby where you can enjoy coffee or bakery items before or after your visit to Chipotle.
If I need medical care near Chipotle Sandy Plains 2, where can I go?
Several healthcare centers are close by including WellStar Shallowford Urgent Care Center, WellStar Medical Group Family Medicine Willow Creek, and Wellstar Urgent Care.
Are there other dining options near Chipotle on Sandy Plains Rd?
Yes, nearby dining options include Boston Market, Chick-fil-A, Wing Zone Tavern, and Home Tavern which offer a variety of American and fast-food choices.
How can I contact Chipotle Mexican Grill Sandy Plains 2 for inquiries?
You can reach them by phone at +1 678-275-2039 or email at GA.3378.SndyPlns2@chipotle.com.