Chipotle Sandy Plains 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of training.
Food Quality
The quality of food was inconsistent, with numerous complaints about undercooked or burnt items, small portion sizes, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online and mobile orders, leading to frustration and dissatisfaction.
LG
Lucas G
5 days ago
1.0
I asked for double chicken and I was barely given any. Very disappointed in the portions
AM
Amy Mikkelsen
Jan 5, 2026
1.0
My experience tonight was terrible. I’ve worked in many restaurants and have never seen anything like this location. They were out of white rice, fajita veggies, pico. My son ordered kids tacos and they asked him what sides he wanted but offered NOTHING in the taco! They want him to eat an empty taco??? When the person behind us had NO rice for their bowl the employee went to the curbside condiments area and stole their rice. When I asked him to get my pico from over there he said he couldn’t do that bc it wasn’t allowed. To add insult to injury, the soda fountain lemonade that I took to go was flat and out of syrup. How are you out of so much food at 8 pm when you are open until 11:00? What a disaster!!! Save yourself the headache and go to Twisted Taco across the street.
CB
Carter Brock
Jan 2, 2026
1.0
Paid extra for double chicken in bowls; barely any chicken in each, missing toppings, and no labels. Came back and shift manager offers a few pieces of chicken in a sauce cup instead of correcting the order. Unprofessional experience.
PE
P Ellis
Dec 18, 2025
1.0
Food is not great and definitely not worth what they charge. I would avoid this place. You can't even call the store directly and speak to a live person. I agree with other reviews that it is usually a mess and they can't handle it when things get busy. I suspect poor training and high turnover rate of employees.
LG
Lilly Grier
Dec 16, 2025
5.0
I love this chipotle, it’s sooo good and it’s in a good area fs. The employees are really nice there especially abbi she was welcoming and she is so sweet, definitely will be coming back!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Sandy Plains Rd serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, fresh ingredients.
What are the operating hours for Chipotle Mexican Grill Sandy Plains 2 location?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at 3606 Sandy Plains Rd offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
How can I order online from Chipotle Mexican Grill Sandy Plains 2?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
Where is Chipotle Mexican Grill Sandy Plains 2 located?
It is located at 3606 Sandy Plains Rd, Cobb, Marietta, GA 30066, USA.
Is the Chipotle on Sandy Plains Rd welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Are there any nearby places where I can grab a coffee before or after visiting Chipotle?
Yes, Starbucks is nearby where you can enjoy coffee or bakery items before or after your visit to Chipotle.
If I need medical care near Chipotle Sandy Plains 2, where can I go?
Several healthcare centers are close by including WellStar Shallowford Urgent Care Center, WellStar Medical Group Family Medicine Willow Creek, and Wellstar Urgent Care.
Are there other dining options near Chipotle on Sandy Plains Rd?
Yes, nearby dining options include Boston Market, Chick-fil-A, Wing Zone Tavern, and Home Tavern which offer a variety of American and fast-food choices.
How can I contact Chipotle Mexican Grill Sandy Plains 2 for inquiries?
You can reach them by phone at +1 678-275-2039 or email at GA.3378.SndyPlns2@chipotle.com.