Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sandy Plains 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
702 reviews
5 stars
204
4 stars
101
3 stars
60
2 stars
60
1 star
277
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, burnt chicken, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Portion Sizes
Customers consistently complained about skimpy portion sizes, especially for proteins, leading to dissatisfaction with value for money.
AB
alex bonjour
Feb 20, 2026
1.0
If you are going to chipotle to get any double meat this should be the last place you go. Worker at the front seems to not understand what double meat means, after asking for double meat again they said it was “double meat” but it was a regular serving maybe 6oz with a FULL container of meat.
CF
Christian Freeman
Feb 9, 2026
1.0
Horrible service. Skimp plates. Don’t waist your money. Trust me I don’t leave reviews on google or complain but this place is ridiculous.
AR
Arturo Rodriguez
Feb 6, 2026
1.0
Out of chicken and worker sneezed all over food. Ending up just leaving.
AM
Annie Mckernan
Feb 1, 2026
1.0
I frequent this Chipolte and usually like it very much . Today, the food in those pans was gross, bottom of pans and crusty!!! I had to request new pans of food. The girl put hot sauce on the bowl I didn’t want it on and kid in charge wanted to scrape it off. Cathay is unacceptable. The store had few people in it, plenty of staff, why wasn’t needed food ready? Customers were asking for things they had to wait for.
I’ve done food service for 25 years and no way would I try to serve that food .
I’m hoping to get a response to this review
AT
Amir Tehrani
Jan 21, 2026
1.0
This location has been slacking for some time now. Im not sure if its the staffing or what but the past few times ive been to this location at different times, they have always been out of protein and you have to get "whats left". Ive been there at 8 pm, 9 pm, 9:30 and every single time ive been told "oh were out of steak". I guess being open until 11 pm doesnt mean they have to prepare protein for everyone.