Chipotle Marietta East Cobb is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted consistently dirty dining areas, overflowing trash, and unsanitary conditions in the bathrooms.
Service Quality
Customers reported unfriendly and unprofessional staff, with many experiencing long wait times and incorrect orders.
Food Quality
There were frequent complaints about undercooked rice, small portion sizes, and overall poor food quality, including stale ingredients.
Inconsistency
Several customers noted a lack of consistency in food preparation and service, with some visits being satisfactory while others were disappointing.
CS
Casey Shenise
Jan 1, 2026
1.0
Every single table in this restaurant was dirty and there was no ice in the ice machine. I didn’t even go in the restrooms for fear it was as dirty as the main restaurant. When I let a person at the counter know, they just kept putting sauce into little cups. I wiped off a section of table so my husband could eat. They finally came out to wipe tables and left a whole section uncleaned.
RR
Ryeguyps4
Dec 30, 2025
1.0
That redhead gave me the craziest death stare when all I asked was if they had my order. Idk if she was hoping I was a no show so she could have the food to herself but I don’t deserve a stare down when I’m a paying customer.
MS
Melody Saheb
Dec 23, 2025
1.0
Went there, waited 10 minutes while staff kept passing by yelling “line” every few minutes. Mind you I was the only one in the line. Lack of management and Oversight. Unfriendly staff, food area was not clean at all. The worst I think was the food itself. Burnt nasty and old. Do better guys. Greet people, show kindness do a better job while you are there. It’s not probation. you applied to work there. Just saying.
AA
AllThingsEb
Dec 5, 2025
1.0
My co-worker and I got lunch from here today. Our rice was extremely undercooked. We both had to throw our entire bowls away!
We didn’t have time to go back and try to get them replaced. We called multiple times and no one answered.
TU
Toothpick Umbrella
Nov 16, 2025
4.0
EDIT: Honestly, i think the only problem is sometimes with their online orders because I went in-person today and the team did a really amazing job despite having a line out the door. They are ALWAYS so busy it makes sense that sometimes things get left out by accident. Great job yall!!!!
Original:
The problem with this location is the inconsistency. Thursday night was the best Chipotle I’ve ever had. Proper portion size of proteins, Juicy, perfect. Great job y’all. But then I ordered the exact same thing tonight (Sunday) and i got 3 tiny pieces of carne asada and the chicken was completely missing.
it’s disappointing to get charged for food you don’t receive. If the food isn’t ready, that’s fine I don’t mind waiting, if you just let me know.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Marietta East Cobb?
Chipotle Mexican Grill in Marietta East Cobb is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Marietta?
It is located at 1281 Johnson Ferry Rd, within Kohl's Shopping Center, Cobb, Marietta, GA 30068.
How can I order online from Chipotle Mexican Grill Marietta East Cobb?
You can order online through Chipotle's official ordering site at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill use sustainable ingredients?
Yes, Chipotle follows 'Food with Integrity' principles, using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What types of food can I expect at Chipotle Mexican Grill?
The menu includes customizable burritos, bowls, quesadillas, tacos, and salads, all handcrafted using classic culinary techniques.
Is Chipotle Mexican Grill Marietta East Cobb LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Are there fitness centers near Chipotle Mexican Grill for a workout before or after dining?
Yes, The Bar Method gym is nearby, providing a great opportunity to work out before or after your meal at Chipotle.
Which coffee shops can I visit near Chipotle Mexican Grill in Marietta East Cobb?
You can visit nearby coffee shops such as Caribou Coffee, Dunkin' Donuts, and Duck Donuts for coffee and snacks close to Chipotle.
Are there any beauty and spa services close to Chipotle Mexican Grill in Marietta East Cobb?
Yes, Perspire Sauna Studio, European Wax Center, True Beauti, and Cold Stone Creamery spa services are located nearby if you want to relax or pamper yourself around your Chipotle visit.