Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed; while many praised friendly and attentive staff, several reviews highlighted instances of rudeness and poor service, particularly at the drive-thru.
Food Quality
The food quality received positive remarks for freshness and taste, especially the biscuits and chicken, but there were complaints about greasy and improperly prepared items.
Cleanliness
Some customers noted cleanliness in dining areas, while others reported dirty conditions in the food court and unclean tables.
Order Accuracy
There were multiple complaints regarding incorrect orders and missing items, indicating inconsistency in order accuracy.
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Orlando Stein
Feb 22, 2026
1.0
Food is alright. They close pretty early which is a negative. I usually get my dinner here before I get home, but I guess I wasn’t important enough tonight since I am not trying to hook up with one of their employees. Driving up and getting told through the back door saying: “Where closed”. It’s 10pm, either your worker is mad because he’s not getting this…. Or your business model is trash. No clue. WINGSTOP IT IS, because your little boy don’t want to serve laying customers.
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Kevin Walker
Feb 18, 2026
5.0
Probably the fastest service I have had at a Bojangles.
BB
Brittany Brown
Feb 6, 2026
5.0
Mannn this the best Bojangles I've ever been to!! The customer service was on point even with it being busy for lunch. The blk guy manager with the locs was very welcoming and you can tell he don't play about his restaurant and the quality of the food! Everything was fresh and even got an extra tender or 2 in my box THANGGYAAA! 10/10 will come back to this location when im in the area!!
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Tracy Smith
Feb 6, 2026
5.0
Vicente was the best help you should give him a raise. Immediately thank you guys for doing a great job!!!!!
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Shelby Curtis
Jan 18, 2026
1.0
Went through the drive through, not sure if they couldnt hear or what a lot of confusion just trying to order a diet pepsi. "We dont have that we only have diet pepsi" Im like okay diet pepsi. Then go pay and she gives me the sodas and says have a nice day. I say um my food? She says oh! Yeah I have it here. Okay....we get the food home. I orsered fries and got potato rounds. I ordered bo sauce and got what I think is ranch but it didnt taste right almost like it had turned. My friend ordered mashed potatoes and gravy and mac and cheese. The mashed had country gravy where on the menu it was brown gravy and they gave her green beans not mac and cheese. Just was a terrible experience. The potato rounds and chicken were also super greasy. Visiting from out of town and had to give it a try and it was not a good first experience. Definitely not gonna be back.