Food Quality
Many customers reported issues with food being stale, cold, or improperly prepared, leading to disappointment.
Service Experience
While some reviews praised friendly and efficient staff, others highlighted rude service and confusion with orders.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.
Wait Times
Customers expressed frustration with long wait times, particularly in the drive-thru, affecting their overall satisfaction.