Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers praising the taste while others complained about food being old or improperly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty facilities and unkempt staff attire.
Customer Experience
Positive experiences noted friendly staff and accommodating service, particularly for special needs customers.
Mobile Ordering Problems
Customers expressed frustration with mobile ordering, citing delays and issues with order accuracy.
LR
Linde Richmond
Oct 3, 2025
1.0
Man claimed to be manager said my card was declined and my bank says it was not. And they made us pay with a different card. I better get My money back on my other card.
JM
James Matthews
Sep 26, 2025
2.0
Blizzard watery like milkshake
TM
Tonya Monteiro
Sep 16, 2025
5.0
Food was good and hot. Staff is friendly.
CP
Circe phillips
Jul 14, 2025
1.0
I eat here often and often I didn’t get gravy w my chicken strip basket. I like the gravy! I spend too much money here for this kind of mistake.
JD
Jade Sullivan (Soul Danger)
Jul 6, 2025
5.0
These guys are always great. I've got many clients with special needs and they're always excited to go to this DQ! Accommodating, patient, never once gotten our orders wrong