Taco Bell

Reviews

• CK

  C K

  Nov 16, 2025
  1.0
  I ordered 2 nacho fries and had to pull over to mobile parking. Had to ask where mobile parking was and was looked at like I was stupid but this was my first time here. Not coming back
• DJ

  Dakota Johnson

  Nov 16, 2025
  1.0
  I travel for work and eat out ALOT. Let me just start by saying I’m aware it’s a fast food restaurant but simple respect to customers and cleanliness of a restaurant isint hard. This is by far one of the NASTIEST and horribly maintained Taco Bell’s I’ve ever been 2, 2 of the kiosks did not work, they were out of almost everything, tried arguing with my crew about us supposedly “spelling our names wrong” on the kiosk because she couldn’t figure out how to pronounce them and refused to give us our food at first assuming we were lying about our names and trying to steal it. The tables and floors were disgusting and it took over an hour to get a regular size nacho fry, they had no ice and very limited drink options. Seen multiple customers go up to the counter with burnt food. The workers also continuously asked the same customers what their order was over and over. All around just an absolutely horrible experience.
• JB

  josh burdett

  Nov 13, 2025
  1.0
  Store says it’s open till 1 AM came by at 12 and they were closed
• KR

  Katie Ruark

  Oct 30, 2025
  1.0
  Worst taco bell ever! Second time in a couple months ive tried going and of course disappointed again. Tried calling to let the manager know but they dont answer their phone. I just wanted to let them know so it doesn't keep happening to other people. Not looking for a free meal or gift card. I will NOT EVER go back to this location! I spend a lottt of money at taco bell, A LOT. But I go to the Monroe location because its always great! The people working here in Madison are careless and inconsiderate. So, I ordered a $10 chicken quesidilla combo and requested it to be grilled extra (helps the cheese actually melt). It was indeed NOT grilled extra and also had ZERO creamy jalapeño sauce. So I was basically served cold shredded cheese and chicken with no sauce on a half cooked tortilla. Asked for the taco to be supreme, paid an extra .70 cents and they forgot the tomato. It was just soggy wet cheese, gross lettuce and lukewarm meat. My son had a Mexican pizza, he said it was fine. Also had to wait over 10 minutes for my food and got no apology on the wait. Customer service is dead!!! I will be telling everyone not to go here. This place needs to be shut down. Save yourself the disappointment and your money.
• DC

  Deann Cook

  Oct 19, 2025
  1.0
  If I could leave a negative review , I would! We made a mobile order on a Sunday evening and after 15-20 minutes went to pick it up. We pulled up to the ordering machine and were told they were only accepting mobile orders. We watched several cars pull up and drive away since they had not sent their mobile order. The lady then tells us to pull around to the front. There are no other customers in the restaurant or waiting on their food( cause they didn’t send a mobile order!). After waiting 20+ minutes, they came out and asked what our order was for?? Hello, we are the only people waiting! The lady that told us to drive around had sat down in the restaurant and proceeded to eat. At least 3 other employees were visible inside and still waited on a MOBILE order that was placed way before. When we finally got the food, it was cold, soggy and did not have sour cream on any of the items! Get it together, Taco Bell!!

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