Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,223 reviews
5 stars
646
4 stars
451
3 stars
366
2 stars
206
1 star
554
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Many reviews mentioned incorrect orders, missing items, and issues with the kiosk ordering system.
Cleanliness
Several customers noted unsanitary conditions in the bathrooms and dining area, with some describing strong unpleasant odors.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
Speed of Service
A significant number of reviews indicated long wait times in both the drive-thru and inside the restaurant, with some customers waiting over 30 minutes for their orders.
- BGbharathwaj goud goud1 day ago1.0Horrible service there is no employees to take order I waited almost 10 min
- GCGary Clark5 days ago2.0Extremely slow table service. My order (biscuit and coffee) was placed through the kiosk since no one was at the register. I was the third order waiting. I took a seat and waited for my order to be delivered to my table. After a very long wait (20 min)....only 1 of the 3 orders had been filled. I went to the counter to investigate and found my order sitting there.
- BBBriNov 17, 20251.0The lady behind the counter yelled at me in front of a crowd of people, because I didn’t hear my number announced. Poor service!
- BBBrad BakerNov 9, 20251.0Waited n the drive through line for 10 minutes to be pulled up to wait for another 15 minutes. Then they bring half the order and then wait another 15 minutes and my food still hasn’t arrived! 40 minutes to eat at a drive through is unacceptable!!! The ownership here really needs to revamp this place!! DO NOT STOP HERE IF YOU’RE IN A HURRY! You’d be better off going to the Cracker Barrel across the street!
- DCDanny CrutchfieldOct 24, 20251.0So I travel alot. Work construction..always on go..use McDonald's alot. Pulled up to the mobile order parking #2 today. Just ordered a cup of coffee cause I needed the caffeine to continue my journey. Black lady comes out..walks up to my truck with an attitude and said...you could got this thru the drive thru! Will make it a point never to come this McDonald's again (10.30 am Friday morning! ) I rarely leave bad reviews...really appreciate all the hard work restaurants put in...!
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in at McDonald's on Fridays?
McDonald's is open from 5:00 AM to 1:00 AM on Fridays.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available daily from 5:00 AM with closing times extending to 1:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery and what are the delivery hours?
Yes, you can order delivery; delivery is available daily from 5:00 AM to around 12:15 AM.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1920 Eatonton Rd, Madison, GA 30650, United States.
Does McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
Which mobile apps can I use to order from McDonald's?
You can order using the McDonald's app available on iOS and Android platforms.
What are some nearby hotels where I can stay if visiting McDonald's?
Nearby hotels include Hampton Inn Madison, Comfort Inn, Hampton by Hilton, Red Roof Inn & Suites Madison, and Quality Inn.
Are there other dining options near McDonald's at 1920 Eatonton Rd?
Yes, nearby dining options include DestiNation Diner, Subway Restaurant, Steak 'n Shake, Chop House Grill, Pizza Hut, KFC, Wendy's, Burger King, Arby's, and Waffle House.
What nearby facilities can be useful if I'm traveling to McDonald's?
Nearby facilities include Greyhound: Bus Stop - Madison Chevron for bus transit, several gas stations like Chevron, RaceWay, and Race Trac, as well as U-Haul Neighborhood Dealer for truck rentals.