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Dairy Queen Grill & Chill

4.2
(478 reviews)

Business Details

1940 Eatonton Rd, Madison, GA
30650-4603, United States
(706) 438-1400
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1940 Eatonton Rd, Madison, GA
30650-4603, United States

Hours

Reviews

4.2
478 reviews
5 stars
269
4 stars
122
3 stars
41
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported long wait times and poor service, with some leaving without ordering due to lack of attention from staff.

Food Quality

Most reviews praised the food quality, highlighting that it is consistently hot and fresh, although there were some complaints about specific items.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.

Staff Friendliness

Many customers commented positively on the friendly and helpful staff, although there were a few mentions of rudeness.

Pricing Concerns

Some customers expressed concerns about rising prices, feeling that the cost was becoming too high for the value received.
  • RB
    Ryan Burke
    2 days ago
    1.0
    Waited for 45min in their drive through just to be told they didn’t have food and could only get blizzards and then took another 30 minutes to make them…. Just do yourself a favor and go anywhere but here.
  • NS
    naomi smith
    Feb 11, 2026
    2.0
    The restaurant wasn't busy, no one standing in a line but we had wait about 10 to get someone to finally take our order for ice cream.
  • LC
    Lon Caruthers
    Dec 14, 2025
    5.0
    Y'all try 'em out..
  • MG
    Minnie Gaither
    Nov 11, 2025
    5.0
    My go to for a quick inexpensive meal everytime
  • BK
    Brad Kremer
    Oct 26, 2025
    1.0
    I stopped by this Dairy Queen and waited at the counter for more than five minutes without anyone offering to help. I was the only customer inside waiting for service. Several employees looked directly at me and only one briefly said someone would be with me soon. No one followed through. I finally decided to leave. As I reached the door someone suddenly called out “Welcome to Dairy Queen, can I take your order?” It was too late. The service already made a clear impression. There are plenty of places that actually want customers. I will be going to those from now on.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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