Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
475 reviews
5 stars
269
4 stars
121
3 stars
41
2 stars
16
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While many reviews praised the food as hot and delicious, some customers noted inconsistencies, such as old-tasting food and issues with specific items.
Cleanliness
The location received positive feedback for being clean and well-maintained, although some reviews mentioned dirty tables and unsanitary conditions.
Customer Experience
Overall, customer experiences varied widely, with some praising friendly staff and quick service, while others expressed frustration with service delays and staff behavior.
Pricing Concerns
Customers noted that prices have increased, with some feeling that the value for money was not satisfactory.
- MGMinnie GaitherNov 11, 20255.0My go to for a quick inexpensive meal everytime
- BKBrad KremerOct 26, 20251.0I stopped by this Dairy Queen and waited at the counter for more than five minutes without anyone offering to help. I was the only customer inside waiting for service. Several employees looked directly at me and only one briefly said someone would be with me soon. No one followed through. I finally decided to leave. As I reached the door someone suddenly called out “Welcome to Dairy Queen, can I take your order?” It was too late. The service already made a clear impression. There are plenty of places that actually want customers. I will be going to those from now on.
- KTKeith E. TolbertSep 20, 20253.0Ice cream cone prices were were a dollar more than my hometown dairy Queen.
- SPSky PAug 22, 20251.0Went to get my daughter and I something to eat, the employees were very rude and miserable sounding, and our food was smooshed and thrown in the bag very unprofessional 😤 Do better!!!
- ALAndrew “SUPERSPREADER” LugoJul 25, 20251.0Was not open at 9:30 like google says it was. I suggested an edit already. Signs on doors says 10am daily. 2 employees decided to walk in to open the store at 10:08 a.m. probably good food but went someplace else
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Madison, GA?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Madison?
The restaurant is open daily from 10:00 AM to 9:30 PM, except Sunday when it closes at 9:30 AM the next day.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location features a drive-thru and outdoor seating for customers' convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with booster seats, high chairs, and is welcoming to children.
Can I order online or via an app from Dairy Queen Grill & Chill?
Yes, you can order through their mobile app or online for pickup and enjoy exclusive deals.
What amenities does Dairy Queen Grill & Chill provide on-site?
Amenities include free WiFi, restrooms, wheelchair accessibility, seating both indoors and outdoors, and mobile ordering rewards.
What are some nearby fast-food restaurants around Dairy Queen Grill & Chill?
Nearby fast-food options include Zaxby's, Captain D's, Burger King, Krystal, Arby's, Bojangles', Wendy's, and KFC, providing plenty of variety for visitors.
Are there any convenient gas stations close to Dairy Queen Grill & Chill?
Yes, Chevron Station Madison, Citgo Food Mart, and Pilot Travel Center are nearby for refueling and convenience store needs.
What breakfast or brunch spots can I visit near Dairy Queen Grill & Chill?
Nearby breakfast and brunch restaurants include Waffle House, Denny's, IHOP, and Huddle House, great for starting your day before or after visiting Dairy Queen.
Are there any family-friendly parks or attractions near Dairy Queen Grill & Chill?
Heritage Park is nearby, offering outdoor activities and concert venues which you might enjoy before or after your meal at Dairy Queen.