Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers generally praised the food, especially the biscuits and chicken, but some reported issues with freshness and preparation.
Customer Service
Service quality varied significantly; while some staff were friendly and accommodating, others were reported as rude or inattentive.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, alongside reports of pests.
Drive-Thru Experience
The new AI ordering system at the drive-thru received mixed reviews, with many customers expressing frustration over its functionality.
Staff Performance
While some employees received commendations for their helpfulness, others were criticized for poor attitudes and lack of professionalism.
AW
Alicia Warren
Feb 19, 2026
5.0
I eat breakfast here. The biscuits are 🤌🏽
KP
Kari Page
Jan 26, 2026
5.0
Love the friendly customer oriented staff!!! My favorite location
PM
Phillip Moss
Jan 25, 2026
5.0
Great little location with Great service personnel. It has maintained numerous personnel for a great amount of time unlike other places in the area
DD
DaddyD
Jan 11, 2026
3.0
Other than the stupid drive thru AI and it pretty good
KM
Kendall McGovern
Dec 25, 2025
5.0
I have to brag on the Madison, GA location!!! They are always personable and helpful, food is always delish, hot, and fresh... and the whole store... including the bathrooms are always super clean. Thanks yall. This is the only bojangles I go to anymore.