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Arby's

3.9
(1016 reviews)
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Business Details

1951 Eatonton Rd, Madison, GA
30650, United States
(706) 342-4322
http://www.arbys.com/locations/us/ga/madison/1951-eatonton-rd/store-1956
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1951 Eatonton Rd, Madison, GA
30650, United States

Hours

Reviews

3.9
1,016 reviews
5 stars
432
4 stars
277
3 stars
152
2 stars
64
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and long wait times, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some found it stale or poorly prepared, while others enjoyed specific items.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and dining area.

Customer Experience

Positive interactions with some staff members were noted, but overall customer service experiences varied widely.
  • PM
    Phillip Moss
    Feb 16, 2026
    5.0
    Young lady was extremely personable and handled business well
  • JE
    Jen E
    Feb 5, 2026
    2.0
    Stale food, rude customer service, with church sermons blasting over the overhead speakers. We suffered through our meal having to hear preachers screaming about totaling is nothing but meaningless sex, so how can raped women argue their cases that they weren’t willing?!? I’ve never been in any restaurant that chose to subject their customers to the owners blatant religious/political beliefs. Needless to say we left before completing our meal. So did a younger couple with a 7-10y daughter with them. Will not be returning to this establishment nor encourage anyone else to patron them.
  • LB
    Laura Browns
    Feb 5, 2026
    2.0
    Waited 20 minutes for food and my beef and cheddar meal came without the top bun and with our the cheddar cheese. Very disappointed!
  • OR
    Oscar Alexis Ramírez
    Jan 30, 2026
    4.0
    It's good
  • DD
    Dick D
    Jan 23, 2026
    4.0
    Service was polite and professional. Good hot lunch. Food was ready before we got our condiments and drink. The current $7.99 meal deal is great.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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