Dunkin'

Reviews

• LR

  loleta ross

  Mar 16, 2026
  1.0
  Just got a donut from the one in Madison GA, and if you threw it at a window, it would break that's how hard it was. No wonder Krispy kreams is better
• TM

  Tabitha M

  Mar 12, 2026
  2.0
  I just stopped in to get my morning coffee. My order was almost $25. I ordered two iced coffee’s one of them are not at all what I wanted. If I wanted to drink a bitter coffee I would have went to Waffle House! I ordered the same coffee I always get. Had them fix it 3 times and it’s still not correct. I will not be stopping here again, I’ll go to my Dunkin in Monroe from now on. Do better Madison Dunkin. I even gave a tip. Sad world that we are in for sure. No wonder y’all have a 3.2 score. It sucks. But waisting my money here ever again.
• PM

  Pamela McWilliams

  Mar 8, 2026
  1.0
  Pd $35 for 2 dozen plus tip (for some reason you're expected to tip even when you walk-in and pick up). They were for a birthday party so I spent lots of time custom ordering online to get everyone's favorites. Son picked them up for me. When I opened boxes it was a COMPLETELY different assortment than my order plus hard and stale. The birthday boy's requested flavor was not included at all but party had started and too late to go back. Never again!
• TB

  Taylor Byers

  Mar 6, 2026
  1.0
  I used the drive-thru at this location this evening (3/6/26), and I ordered the banana pudding cloud latte. At the order screen, I placed my order and the employee told me to drive around, but didn't tell me my total. At the window, she took my card and still didn't tell me my total. She gave me my drink and card back, but no receipt. I waited by the window for a couple of minutes, but she never returned so I could ask for my receipt. Once I got home, I checked my card statement, and my total was $7.77 for a medium coffee??? I checked the app, and with tax, the drink is $7 exact. So she tipped herself around 10% without my knowledge. I realize that isn't much money, but it's the principle of tipping yourself without a customer's knowledge or consent. It's wrong, and I'm very disappointed and frustrated with this entire interaction. Because how many other people is she doing that to? How many times a day? I've been to this location before and have never had this happen. I should have asked her for my total, but I really didn't expect that she was tipping herself.
• JE

  Jennifer Edmondson

  Feb 13, 2026
  1.0
  Completely disappointed in the order of 4 Cupid’s heart & 2 Cream delight which turned out to be an 2 Cupid hearts three Boston creams, and one empty. Try to explain to it the issue but unfortunately, I received A long conversation of how they’ve seen one thing on their side and then it turned into. Oh no, they don’t make those here they get sent to us Already made. Unfortunately, I go to Dunkin more than I should, but this will definitely curve my appetite