Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported issues with food quality, including undercooked items, stale fries, and incorrect orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with complaints about unsanitary conditions.
Order Accuracy
A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing items altogether.
Service Speed
Customers frequently noted slow service, with long wait times in both the drive-thru and dining areas.
CC
CC Clements
Feb 19, 2026
5.0
I don't go to fast food often but when I do I stop at this particular Wendy's because the service is always good.
EI
Elliotts Mold munchers inc
Jan 10, 2026
1.0
Seems like they can’t get people’s orders, right Definitely the whole staff needs training won’t come back to this place no more
RK
Robert Kendall
Jan 4, 2026
3.0
All of the food that we ordered which was a chili, bacon cheeseburger, medium Dr pepper, medium Frosty, small hamburger plain and a small fry, was there today. But they left out a free trial bonus of a four count chicken fingers. I guess want people to try the product but if you don't put the product especially if it's free in the bag, how can people try it!?
SH
Stanley Harris
Dec 28, 2025
4.0
Can never get a receipt. Each time I stop and eat i request a receipt at the time of order and always be told it will be in the bag nope.
FC
Franchasa Cooper
Dec 8, 2025
1.0
They are so rude. These children have no manners which says a lot what’s the point in hiring these children to get you a bad rep ??? I don’t know if this is the new face for Wendy’s but I know ill never come to this location again yall need to make some changes I advise for you district managers to check the cameras because it is very obvious that you are paying them to run away your customers, hold up the counters and be on their phone. No one had any name tags but I just left and I said the last time I wasn’t coming back but tried to give the location another chance and they failed miserably. What happened to customer service being number one, besides the food, bad customer service will actually run away people and make them not want to patronize your establishment so I say to the district managers you need to get on your job and clean house thoroughly because me and my family will never come back to this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Harrison Rd in Macon, GA?
The drive-through is open Monday to Saturday from 7:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Macon, GA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's delivery near me?
Delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Harrison Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (478) 336-5965 directly, use live chat on the Contact page, or call 888-624-8140 for customer care.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing information are available online at order.wendys.com or on the Wendy's mobile app after selecting the location.
Does Wendy's on Harrison Rd offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available, but does not have curbside pickup.
What nearby hotels are close to Wendy's on Harrison Rd to stay at?
Nearby hotels include Motel 6, Bridgeview Inn and Suites, Super 8, Rodeway Inn and Suites, Home Town Inn & Suites Macon, Ramada Macon, Villager Lodge, and Country Inn & Suites by Radisson.
What other fast food restaurants are nearby that customers might visit?
Nearby fast food options include Subway, Chick-fil-A, McDonald's, M&H Wings, and Waffle House.
Are there convenient places nearby to refuel or grab a coffee when visiting Wendy's?
Yes, Circle K, Shell, Marathon, and Murphy USA convenience stores and gas stations are close by for fuel and snacks.
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