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Wendy's

3.7
(1276 reviews)

Business Details

6001 Harrison Rd, Macon, GA
31206, United States
(478) 336-5965

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6001 Harrison Rd, Macon, GA
31206, United States

Hours

Reviews

3.7
1,276 reviews
5 stars
495
4 stars
333
3 stars
180
2 stars
89
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Many customers reported issues with food quality, including undercooked items, stale fries, and incorrect orders.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with complaints about unsanitary conditions.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing items altogether.

Service Speed

Customers frequently noted slow service, with long wait times in both the drive-thru and dining areas.
  • CC
    CC Clements
    Feb 19, 2026
    5.0
    I don't go to fast food often but when I do I stop at this particular Wendy's because the service is always good.
  • EI
    Elliotts Mold munchers inc
    Jan 10, 2026
    1.0
    Seems like they can’t get people’s orders, right Definitely the whole staff needs training won’t come back to this place no more
  • RK
    Robert Kendall
    Jan 4, 2026
    3.0
    All of the food that we ordered which was a chili, bacon cheeseburger, medium Dr pepper, medium Frosty, small hamburger plain and a small fry, was there today. But they left out a free trial bonus of a four count chicken fingers. I guess want people to try the product but if you don't put the product especially if it's free in the bag, how can people try it!?
  • SH
    Stanley Harris
    Dec 28, 2025
    4.0
    Can never get a receipt. Each time I stop and eat i request a receipt at the time of order and always be told it will be in the bag nope.
  • FC
    Franchasa Cooper
    Dec 8, 2025
    1.0
    They are so rude. These children have no manners which says a lot what’s the point in hiring these children to get you a bad rep ??? I don’t know if this is the new face for Wendy’s but I know ill never come to this location again yall need to make some changes I advise for you district managers to check the cameras because it is very obvious that you are paying them to run away your customers, hold up the counters and be on their phone. No one had any name tags but I just left and I said the last time I wasn’t coming back but tried to give the location another chance and they failed miserably. What happened to customer service being number one, besides the food, bad customer service will actually run away people and make them not want to patronize your establishment so I say to the district managers you need to get on your job and clean house thoroughly because me and my family will never come back to this location.

Frequently Asked Questions About Wendy's

Is Harrison Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Harrison Rd in Macon, GA?

The drive-through is open Monday to Saturday from 7:00 AM to 1:00 AM, and on Sunday from 7:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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