Brand Certified
Wendy's
3.7(1624 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1073 Gray Highway, Macon, GA
31211, United States
Certified by Wendy's • Mar 01, 2026
(478) 755-9980
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ga/macon/1073-gray-highway
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
1,624 reviews
5 stars
629
4 stars
422
3 stars
271
2 stars
109
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.
Food Quality
Many reviews highlighted issues with food temperature and preparation, with complaints about cold, undercooked, or incorrect items.
Drive-Thru Experience
Several customers experienced long wait times and confusion during the drive-thru process, contributing to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and friendly service from certain employees.
- KKKBFeb 10, 20262.0I ordered a large chili in the drive tru. How can that be screwed up you might ask? I guess this establishment has a chili shortage and only filled the bowl up half way. So when I got to my destination which was almost in warner robins , it was too late to go back and ask for a full bowl. You got me this time. Won't happen again.
- ZSZora “blkqueen” SimsJan 31, 20261.0Straight garbage , the food was missing , chicken sandwich was dry like been sitting for hours , trying to contact the store but can't cause it like I calling someone cellphone . Yes the Wendy's on grey hwy in Macon Georgia don't make no darn sense. Well just lost me as a customer,. N by the way I ordered 4 6 dollar bags , nuggets and fries where missing but due to its was snowing wasn't going to risk me or my family live for some bull crap food
- TTTonyDec 26, 20251.0The employees were not rude. But not helpful in a sense to make me want to return . no respect for others in pretaining to customer service.
- SRSteve RenfroeDec 23, 20253.0I give the computer in the drive-thru 5 stars and I give the actual human at the drive-thru window a -1, therefore my 3 star rating. The employee did not even speak, so either Wendy's is wonderful for hiring mute people or the employee is extremely rude and probably not the employee for greeting customers face to face. Not everything fast food place can be Chick-fil-A.
- BSBecca StephensonDec 21, 20251.0Horrible service. Had a mobile order. Waited 15 minutes in the drive through. Told me they didn’t have my order and shut the window even though it was already paid for at this location. Never coming back lol. Incompetent and unhelpful workers! :) what a waste of time.
Frequently Asked Questions About Wendy's
Is Gray Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru on weekdays?
The drive-thru at Wendy's on 1073 Gray Highway in Macon, GA is open from 6:30 AM to 1:00 AM Monday through Thursday, and stays open until 3:00 AM on Friday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1073 Gray Highway serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. You can check availability and order through Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Gray Highway?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 1073 Gray Highway with questions or feedback?
You can contact Wendy's via their customer care live chat, call 888-624-8140, fill out their Customer Satisfaction Survey online, or call this location directly at (478) 755-9980.
Are there any apps available for ordering from Wendy's?
Yes, you can order through the Wendy's mobile app available in the Apple App Store or via the quick link https://m-wendys.app.link/l6I2YpOzMMb.
Can I find menu pricing and nutrition information for this Wendy's online?
Menu pricing and nutrition/allergen info can be found on Wendy's website at order.wendys.com or their mobile app, where you can select this location and view detailed menu information.
What nearby places can I visit before or after dining at Wendy's on Gray Highway?
Nearby places include Chen's Wok for Asian cuisine, Dunkin' for coffee and donuts, and Flash Foods convenience store for groceries and gas.
Is there a convenient place for vehicle maintenance near Wendy's on Gray Highway?
Yes, Jiffy Lube offering oil changes and automotive repair is nearby, as well as Fountain Car Wash #2 and Big Peach Car Wash for cleaning your car.
Where can I find financial services close to Wendy's on Gray Highway?
Truist bank and Auto Money real estate services are located near Wendy's for your banking and financial needs.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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