Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,613 reviews
5 stars
626
4 stars
422
3 stars
269
2 stars
108
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared meals, while others praised the freshness.
Management Issues
Several reviews highlighted poor management practices and lack of accountability among staff.
Drive-Thru Experience
The drive-thru service was frequently criticized for being chaotic and inefficient.
- VBVivian BurnetteNov 10, 20255.0Wonderful service and fresh food
- EPEdward ParrishNov 3, 20255.0Chicken sandwich with fries with a medium half and half tea! HMMMM!
- E1Exotic Nokap 1Nov 2, 20251.0They rude, order be wrong, items be missing never have mayo
- SRSavvy ReeeSep 25, 20251.0INSANELY RUDE!! We went through drive through and that lady on the mic on sep 25 at 8:53 am decided to be so rude to us. My fiancé tried to order an entre sandwich only and she said rudely “you said combo and sandwich only” and tried to argue and we were being nice. If you don’t like your job then don’t work there do not talk rudely to your customers like that ma’am what was that attitude. Drove off. There’s other places to eat.
- LBLeigh BonnerSep 19, 20251.0I had a very terrible drive through experience yesterday. I was trying to use a coupon that said get one free Junior cheeseburger with bacon with a purchase so I was trying to purchase a drink in my total kept coming up very expensive when the manager came in there she said it's cuz I had to purchase something. That's what I was doing purchasing a drink p we finally got that scene about and I pulled up to the next window and the female handed out the food refused to give me my Frosty. After about 2 minutes looking at me like I'm crazy she said well we don't have chocolate frosties. So she just wasn't going to give me one? They had vanilla frosties I wasn't sure what was up with these people but I got home and my food was horrible I won't go there anymore
Frequently Asked Questions About Wendy's
Is Gray Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Macon, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Macon, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (478) 755-9980.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gray Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Macon, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru on weekdays?
The drive-thru at Wendy's on 1073 Gray Highway in Macon, GA is open from 6:30 AM to 1:00 AM Monday through Thursday, and stays open until 3:00 AM on Friday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1073 Gray Highway serves breakfast, including combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. You can check availability and order through Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Gray Highway?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 1073 Gray Highway with questions or feedback?
You can contact Wendy's via their customer care live chat, call 888-624-8140, fill out their Customer Satisfaction Survey online, or call this location directly at (478) 755-9980.
Are there any apps available for ordering from Wendy's?
Yes, you can order through the Wendy's mobile app available in the Apple App Store or via the quick link https://m-wendys.app.link/l6I2YpOzMMb.
Can I find menu pricing and nutrition information for this Wendy's online?
Menu pricing and nutrition/allergen info can be found on Wendy's website at order.wendys.com or their mobile app, where you can select this location and view detailed menu information.
What nearby places can I visit before or after dining at Wendy's on Gray Highway?
Nearby places include Chen's Wok for Asian cuisine, Dunkin' for coffee and donuts, and Flash Foods convenience store for groceries and gas.
Is there a convenient place for vehicle maintenance near Wendy's on Gray Highway?
Yes, Jiffy Lube offering oil changes and automotive repair is nearby, as well as Fountain Car Wash #2 and Big Peach Car Wash for cleaning your car.
Where can I find financial services close to Wendy's on Gray Highway?
Truist bank and Auto Money real estate services are located near Wendy's for your banking and financial needs.