Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Several customers complained about cold food and unsatisfactory meal preparation.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.
Staff Attitude
Mixed feedback on staff demeanor; some praised friendly service, while others experienced rudeness.
EC
EpicAwesome CoolMan
Nov 16, 2025
1.0
Awful I went the other week and they said they only accepted cash. Today they told us they could only take orders inside that their system was down. It’s a problem every time we go. How can the system be down if they are still able to take orders inside.
AB
Anthony Bowdry
Nov 10, 2025
5.0
It not the same but it's better then back in the days
AK
Anthony King
Nov 1, 2025
2.0
Seems to always be empty which is definitely a bad sign. It's kind of in a hole, it's not very well lit. It just looks old and gross honestly. It really hasn't been nice in a long time....... like 30 years.
AH
Alexandria Hughes-Holsey
Oct 6, 2025
5.0
Thank you AJ for making things right with our nuggets on Saturday 10.4!
It made all the difference for our little that night.
LC
Loring Callwood
Sep 12, 2025
5.0
I am a Traveler and it is always nice to visit franchise in the South. Everyone seems to be generally happy and the good ole country setting and manners never gets old. Ordered my regular biggie bag 5 ask to substitute my fries for a less greasy potatoe no problem at all. Cashier even informed me of more healthier options because of my diet!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Macon, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Macon, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (478) 788-3050.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hartley Bridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Macon, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Hartley Bridge Road?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 7:30 AM to midnight on Sunday.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 4397 Hartley Bridge Road serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is there a delivery service available at this Wendy's?
Yes, Wendy's offers delivery where available. You can check delivery availability for your area using the Wendy's app or website.
What are the dine-in and takeout options at Wendy's?
This Wendy's location offers dine-in, takeout, delivery, and drive-thru services, though curbside pickup is not available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in the restaurant via a nutrition poster. On digital platforms, select a menu item and click the 'Nutrition & Allergens' link.
I’m visiting the New Elim Baptist Church nearby; is Wendy's close for a quick meal?
Yes, Wendy's is conveniently located near New Elim Baptist Church on Hartley Bridge Road, making it easy to stop by for a quick meal before or after your visit.
If I’m at the Kroger supermarket nearby, can I easily access Wendy's for a meal?
Absolutely, Wendy’s is near Kroger on Hartley Bridge Road, so you can conveniently combine your grocery shopping with a meal or snack at Wendy's.
What nearby amenities can I use when visiting Wendy's on Hartley Bridge Road?
Nearby amenities include The UPS Store 5447 for printing and shipping, Starbucks for coffee, and Georgia MV Express Tag Kiosk for DMV services, all within walking or short driving distance from Wendy's.