Wendy's

3.5
975 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4397 Hartley Bridge Road, Macon, GA
31216, United States

Hours

Reviews

3.5
975 reviews
5 stars
364
4 stars
223
3 stars
138
2 stars
85
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about cold food and unsatisfactory meal preparation.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.

Staff Attitude

Mixed feedback on staff demeanor; some praised friendly service, while others experienced rudeness.
  • EC
    EpicAwesome CoolMan
    Nov 16, 2025
    1.0
    Awful I went the other week and they said they only accepted cash. Today they told us they could only take orders inside that their system was down. It’s a problem every time we go. How can the system be down if they are still able to take orders inside.
  • AB
    Anthony Bowdry
    Nov 10, 2025
    5.0
    It not the same but it's better then back in the days
  • AK
    Anthony King
    Nov 1, 2025
    2.0
    Seems to always be empty which is definitely a bad sign. It's kind of in a hole, it's not very well lit. It just looks old and gross honestly. It really hasn't been nice in a long time....... like 30 years.
  • AH
    Alexandria Hughes-Holsey
    Oct 6, 2025
    5.0
    Thank you AJ for making things right with our nuggets on Saturday 10.4! It made all the difference for our little that night.
  • LC
    Loring Callwood
    Sep 12, 2025
    5.0
    I am a Traveler and it is always nice to visit franchise in the South. Everyone seems to be generally happy and the good ole country setting and manners never gets old. Ordered my regular biggie bag 5 ask to substitute my fries for a less greasy potatoe no problem at all. Cashier even informed me of more healthier options because of my diet!

Frequently Asked Questions About Wendy's

Is Hartley Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.