Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor attitudes.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked, or poorly prepared items.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
Speed of Service
While some customers appreciated fast service, others experienced long wait times and delays.
RS
Raymond Stowe
Feb 13, 2026
1.0
My order was wrong. 1 beef patty was pink and undercooked.
I received a Dave's Triple combo instead of a Baconator Triple combo.
I didn't unwrap the burger and check it before I left the drive thru.
I ate all of it because I eat my steaks medium rare anyways.
LK
Latoya King
Feb 5, 2026
1.0
I paid 7.10 for a spicy chicken sandwich only no mayo add cheese and I ended up with a classic with pickles and cheese. It was the worst. The pickle juice drowned the bread and also they changed up the lettuce smh.
JJ
Jalisa James
Jan 31, 2026
1.0
I wont be supporting this location again. I asked for extra crackers they gave me a total of 3 crackers, I asked for more she brought 2. No napkins, no butter, no sour cream for baked potato.I went inside to get more crackers seems like it was attitude. Im spending my money I expect decent service.
SW
Sandra Warner
Jan 29, 2026
3.0
The Apple Pecan Salad at this Wendy’s was sub par. Lettuce was not fresh but it did have an ample amount of pecans, apples and cheese
WI
Wendy Irby
Jan 5, 2026
1.0
I ordered a cobb salad and a large chili and this was by far the worst food in terms of quality and presentation. The tomatoes are ransit and look like someone took their hands and mushed them, the is chicken old and looked as though it had been sitting all day, no one bothered to chop the bacon and my blue cheese crumbles,that I paid for was missing. The chili was missing every condiment I ordered. I ordered tonight against my better judgment because a couple of weeks ago, I ordered a bacon cheese potato and it was the smallest and oldest potato I've ever been sold. I don't know what is up with the night crew,but the management and staff do not care about what they are serving paying customers and it's totally unacceptable.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 3630 Riverside Drive?
The drive-thru is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday until 1 AM, and Sunday from 7 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 3630 Riverside Drive serves breakfast with various combos and classic sandwiches available through their app or website.
What payment methods does Wendy's accept here?
This location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is delivery available from this Wendy's?
Yes, delivery is available. Customers can check availability and order through the Wendy's app or website by entering their delivery address.
How can I contact Wendy's at 3630 Riverside Drive for questions or feedback?
You can reach the Customer Care team via their Contact page online or call the location directly at (478) 238-1303.
Are there nearby hotels where I can stay if I visit Wendy's at 3630 Riverside Drive?
Yes, there are several nearby hotels including Suburban Studios, Clarion Inn Macon, Suburban Extended Stay Hotel, Motel 6 Macon North, Days Inn Macon North, Baymont Inn & Suites Macon I-75, Budgetel Inn & Suites, Haven Inn and Suites, and Econo Lodge Inn & Suites.
What other dining options are near Wendy's at 3630 Riverside Drive?
Nearby dining options include Cracker Barrel Old Country Store, Waffle House, Krystal, McDonald's, Subway, Dunkin', and Baskin-Robbins, offering a variety of breakfast, burgers, sandwiches, coffee, and desserts.
Are there any local attractions or landmarks near Wendy's at 3630 Riverside Drive?
Yes, nearby attractions include My Home at Macon, a historical building, and Riverside Public Library for visitors interested in local history and community resources.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy’s location offers both drive-thru and dine-in services for customer convenience.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's app available on the Apple App Store for quick and convenient ordering.
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