Tropical Smoothie Cafe

3.8
431 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
120 Tom Hill Sr. Blvd, Macon, GA
31210, United States

Hours

Reviews

3.8
431 reviews
5 stars
242
4 stars
49
3 stars
25
2 stars
34
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers reported inconsistent food quality, with issues such as low portion sizes, incorrect ingredients, and unsatisfactory taste.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and concerns about food hygiene practices.

Staff Attitude

Many customers noted a lack of friendliness and engagement from staff, contributing to a negative dining experience.

Smoothie Consistency

Frequent complaints about smoothies lacking flavor and being poorly prepared were noted, indicating a decline in product quality.
  • VJ
    Valencio Jackson
    Nov 11, 2025
    5.0
    Clean space with fast and friendly service. ...and it's smoothies. What's not to love?!
  • JW
    Joseph Webb
    Oct 17, 2025
    5.0
    Love the mango monsoon
  • HH
    HeadLightManOnCashApp
    Oct 16, 2025
    4.0
    Walked in there tonight and worker comes up to me with a full mouth of food talking! Nasty! I walked out!
  • DW
    Devon Watts
    Sep 7, 2025
    1.0
    WORST CUSTOMER SERVICE. The location on Zebulon road is my FAVORITE of the two BUT they were currently out of avocados. I called this location before heading this way a total of 12 times and didn’t get an answer at all. Upon pulling up I observed a female and male worker literally leaning on the counter. I walked in calling the phone just to see if it would ring there. When I walked to the register I asked her “hey do yall not have a store phone? I’ve been calling to see if you have avocados in this location because Zebulon doesn’t”. With a slight attitude the cashier states, no and mumbled something she knew better to not say out loud to me. She then said it’s not “working” right now. Upon making my smoothie her attitude was TERRIBLE. Mr. N.Patel PLEASE HIRE WITH DIVERSITY because there are people out here with absolute excellent customer service that I would be glad to give my money to. Your staff at Tom Hill is not only inconsistent, but absolutely SUCK with customer service skills. Signed- An AVID TROPICAL SMOOTHIE CUSTOMER✊🏾
  • QC
    Quite Clever
    Jun 13, 2025
    1.0
    Service is terrible here. Didn't really want to order because of that due to the awkward silence I was getting while walking into this place. Just blatantly staring at your customers without speaking to them? A bit odd.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.