Taco Bell

2.7
256 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
5571 Thomaston Rd, Macon, GA
31220, United States

Hours

Reviews

2.7
256 reviews
5 stars
61
4 stars
44
3 stars
22
2 stars
18
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unprofessional.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the restrooms.

Speed of Service

Several reviews mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to a negative dining experience.
  • JP
    Jordan Pearson
    2 days ago
    2.0
    Normally, this taco bell is great. But today, we came in and our food wasn’t even fully cooked. The tortilla was cold, and the cheese wasn’t even melted, just thrown on a cheese quesadilla. And the tacos were not cooked either. The cinnabon delights were good though! (at least 😂)
  • GO
    Geovani Osorio
    Nov 14, 2025
    1.0
    Bad service, they don't give you what you ask for. I don't know why they have people who don't like that job.
  • MB
    Mark Bracewell
    Nov 2, 2025
    3.0
    The food was great. The service and atmosphere is good.
  • DB
    Dillon Boone
    Sep 21, 2025
    1.0
    Rude staff, terrible customer service. Asked for my drink and got my disability mocked and my ethnicity discriminated against. The employee mimicked my twitches. And squinted her eyes while doing a highly offensive "Asian" accent. I will never be revisiting this racist place again.
  • CY
    Carl Youkmin
    Sep 20, 2025
    1.0
    placed order at window , $40 worth crammed into one bag so i couldnt see what was inside unless i had a table to lay it all out on, missing my chips and guacamole, always missing something when you eat here, worst service in all of macon ga. asked if everything was in bag which it wasnt and didnt know till i got home, food was already prepared befor ordering so it was very cold, wish i could fire everyone there....

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 5571 Thomaston Rd in Macon, GA?

Taco Bell at 5571 Thomaston Rd in Macon, GA is open daily from 9:00 AM to 1:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service from 9:00 AM to 1:00 AM every day.