Customers frequently reported issues with food being cold, undercooked, or incorrect, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of attentiveness, and frequent mistakes with orders.
Order Accuracy
Many customers experienced missing items or incorrect orders, indicating a consistent problem with order fulfillment.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the restrooms.
Service Speed
Several reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant.
JP
Jordan Pearson
Nov 22, 2025
2.0
Normally, this taco bell is great. But today, we came in and our food wasn’t even fully cooked. The tortilla was cold, and the cheese wasn’t even melted, just thrown on a cheese quesadilla. And the tacos were not cooked either. The cinnabon delights were good though! (at least 😂)
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Geovani Osorio
Nov 14, 2025
1.0
Bad service, they don't give you what you ask for. I don't know why they have people who don't like that job.
MB
Mark Bracewell
Nov 2, 2025
3.0
The food was great. The service and atmosphere is good.
SW
Steve Windwood
Sep 21, 2025
1.0
Rude staff, terrible customer service. Asked for my drink and got my disability mocked and my ethnicity discriminated against. The employee mimicked my twitches. And squinted her eyes while doing a highly offensive "Asian" accent. I will never be revisiting this racist place again.
CY
Carl Youkmin
Sep 20, 2025
1.0
placed order at window , $40 worth crammed into one bag so i couldnt see what was inside unless i had a table to lay it all out on, missing my chips and guacamole, always missing something when you eat here, worst service in all of macon ga. asked if everything was in bag which it wasnt and didnt know till i got home, food was already prepared befor ordering so it was very cold, wish i could fire everyone there....