Subway

3.7
363 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Macon Subway® Restaurant at 1190 Frank Amerson Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1190 Frank Amerson Pkwy, Macon, GA
31216, United States

Hours

Reviews

3.7
363 reviews
5 stars
148
4 stars
88
3 stars
50
2 stars
23
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from specific employees, leading to a negative customer experience.

Cleanliness

While some customers praised the cleanliness of the store, others reported unsanitary conditions, including flies and dirty bathrooms.

Food Availability

Many customers expressed frustration over the lack of available menu items, with reports of being out of key ingredients and slow service.

Positive Experiences

Despite the negative feedback, several customers noted exceptional service from specific employees and enjoyed the quality of the food.

Slow Service

Multiple reviews mentioned long wait times and slow service, particularly during busy hours or when staff were limited.
  • BM
    Brandon Melvin
    Nov 8, 2025
    1.0
    Heather head kid meals for $4.99 with drinks and a chip you get to the end of the registry do they make your sandwich and they hear what you're ordering and don't say a word and then they tell you they can't offer you the milk or juice or anything cuz they don't keep it and then tell you it's a up charge it's false advertising makes no sense at all loves employee white female short hair young rude and raised her voice at me for no reason
  • AS
    Aleksey Sancov
    Aug 5, 2025
    1.0
    Awful service at subway! The employee was incredibly rude and disrespectful. Currently in the process of learning English but showed no tolerance nor understanding of the situation and had the audacity to give me shit for not knowing perfect English. Will never come back and those who are struggling with the language don't go!
  • LJ
    Lylee James
    Aug 2, 2025
    5.0
    Brian Wilson hooked my veggie sub up proper at 4 am, with a line out the door! Forget the best, gimme that sandwich 🤤 my friend! I'd also love to compliment the way he washed his hands several times after dealing with payments and using fresh gloves each time, truly a star employee this one! Makes me wonder if it was luck or his reputation that brought all these folks in in the middle of the night. My appreciation is through the roof. I will say too, I'm often very critical of the way the stations are kept at subways across America, especially the ones in truck 🚛 stops, where I generally am. This subway passed my exam earlier today, which why I went in this evening to grab a sub before hitting the road. So allow me to take the time to say!!! I love how this subway kept the utensils on the side, rather in the containers with the food, I felt equally great about the fact that when they were not in the middle of serving someone they kept the glass case closed, I should have taken a picture of the service area that did not have randomly scattered food in-between the food containers. All the veggies looking good, and clean and neat! Cheers!!! You get an A++ and I have not felt this way about a subway in almost 2 years.
  • MM
    Marissa The Tiny but Mighty
    Jul 7, 2025
    1.0
    A worker at Subway/Chester's, gave major attitude towards customers. Claimed he could multitask but gave the wrong sauces, grabbed the biscuits in a way that made them fall apart in the box. I don't think a split in half horizontal biscuit is what they're supposed to be giving, it's definitely supposed to be an intact biscuit. The employee also made it seem like he was the only one working on customers all day when their was a whole crew in the back. Don't recommend their Chester's unless you want half made food that falls apart.
  • CT
    Connor Tripp (Tripp)
    Jun 30, 2025
    1.0
    Out of tomatoes, half the meat for cold cut combos. Out of half their sodas. Also took them 15 minutes to make me a sub and check me out. Oh and messed up my order somehow

Frequently Asked Questions About Subway

What types of meals does Subway at 1190 Frank Amerson Pkwy serve?

Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.

Where is this Subway location in Macon, GA situated?

It's located at 1190 Frank Amerson Pkwy in the Bibb sublocality of Macon, GA 31216.