Subway

3.1
178 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Macon Subway® Restaurant at 5451 Bowman Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5451 Bowman Rd, Macon, GA
31210, United States

Hours

Reviews

3.1
178 reviews
5 stars
64
4 stars
25
3 stars
13
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.

Food Quality

Customers frequently complained about the quality of food, including stale bread, bland sandwiches, and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and inadequate service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of their sandwiches.
  • LP
    Lolo Polo
    Oct 22, 2025
    5.0
    Hey I’m a regular here and the service her is just phenomenal. I love the energy and all the wonderful staff always make you feel welcome and seen. 10/10 recommend and thank you for the holiday treat it was Amazing!!
  • JS
    Justin Spires
    Sep 24, 2025
    1.0
    They lady that made my sub acted like she couldn’t put any meat or vegetables on my sub then on top that didn’t have change in the drawer the sub had no taste lol that’s why I like Baldino‘s much better. Subway has went down the cliff.
  • SB
    Symone Baker
    Sep 21, 2025
    1.0
    The lady that worked this morning was doing too much. I told her several times one of My sandwiches would be plain no veggies and the other would all the works… I literally ordered a sandwich from the menu and she Kept asking me what I wanted on it… EXACTLY AS LISTED MA’AM. Then she tried to rush me so fast she put lettuce on one of my sandwich’s and when I told her I said that one was plain, she dug the lettuce off and thought i was going to still eat that… NO. All in all, first and last time. Take your time ma’am
  • KF
    Keme Fraley
    Aug 31, 2025
    1.0
    Ordered online and the store ended up closing at 4pm due to being understaffed. Try to get a solution for this and the old lady who works in the store was very rude and didn't help me at all. The store manager has no control and doesn't know what she is doing
  • CW
    Cheyanne Wolfe
    Aug 30, 2025
    1.0
    They were closing early at 4 bc they’re short staffed and I arrived at 3:45 and was refused service bc there was another person in front of me.. she was very rude and unprofessional

Frequently Asked Questions About Subway

What are the operating hours of Subway at 5451 Bowman Rd in Macon?

Subway at 5451 Bowman Rd, Macon, GA is open daily from 9:00 AM to 10:00 PM.

Does Subway at Bass Plantation Shopping Center offer delivery services?

Yes, this Subway location offers delivery services for your convenience.