Panera Bread

4.1
814 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Macon is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
181 Tom Hill Sr Blvd, Macon, GA
31210, United States

Hours

Reviews

4.1
814 reviews
5 stars
443
4 stars
187
3 stars
77
2 stars
33
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unhelpful staff, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food freshness, and preparation quality.

Positive Experiences

Despite the negative feedback, several customers praised the friendly staff and enjoyable food, indicating that experiences can vary.

Value for Money

Many customers felt that the prices were high relative to the portion sizes and quality of food received.
  • RM
    Ronald Morris
    5 days ago
    1.0
    Stopped by this Macon, GA Panera in late October shortly before closing time. . Everything was great- the staff was friendly; the restaurant APPEARED clean; my order was prepared and I left. However when I opened the container with my salad, I got more than I bargained for - a fly was crawling through the salad. To say I was beyond disgusted is an understatement. How did a live fly get inside the salad? And it was not at the top of the salad but midway. WTH! Although the manager apologized profusely (I had a video of it as proof) and gave me a replacement salad, I can’t stop thinking about the what ifs - suppose I had not seen it and took a forkful of salad with they fly and crunched down on it? There certainly needs to be some better sanitation methods performed at this location and probably all. BEWARE when eating at Panera. I wish I could post the video. I posted two Pictures showing the fly inside the container
  • SR
    Sammi Rowell
    5 days ago
    4.0
    Got takeout and it was well made ! Staff was really helpful in finding my order :)
  • AW
    Alex White
    Nov 11, 2025
    3.0
    Restrooms are awfully dirty. What about their kitchen? I’m not sure. The soup was watery but I guess inflation is causing it. The sandwich was fine. Last Panera manager was greedy and gave us only 5 croutons in our soup. This place was very generous!
  • SP
    Sheila Patrick
    Nov 3, 2025
    5.0
    Soup was good. Spicy chicken sandwich was delicious. Salad. No different. Ladies in the front were kind even though we came close to closing time.
  • RB
    Ronald Brewer
    Nov 1, 2025
    1.0
    Absolutely awful experience. I almost never give a 1 star but....... ordered breakfast sandwich on app with rapid pick up. Got there and nothing there. It happens. But employees not helpful at all. I had all info on my phone as I waited for them to do something but they just trying to make it look like I made a mistake, asking if maybe I ordered for a different location, or did I order for another day. I was reading the correct info from my confirmation but they never bothered to look at it. They then became more concerned with whether their online system was down, never addressing my situation. After 7-8 minutes I told them to just keep it as I had to get to work (which I had also mentioned while I was there). Wasted $13.00.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Macon accept reservations?

No, Panera Bread in Macon does not accept reservations.

What are the operating hours for Panera Bread in Macon?

Panera Bread in Macon is open Monday through Friday from 6:30 AM to 9:00 PM, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.