Outback Steakhouse

4.1
3655 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Macon off I-75 and Arkwright Road near by the Sleep Inn Macon and La Quinta Inn & Suites.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3899 Arkwright Road, Macon, GA
31210, United States

Hours

Reviews

4.1
3,655 reviews
5 stars
2,138
4 stars
625
3 stars
326
2 stars
208
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while many customers praised attentive and friendly servers, others reported poor service and long wait times.

Food Quality

Food quality received positive remarks for being delicious and well-prepared, but there were complaints about overcooked steaks and inconsistent meal quality.

Atmosphere

The restaurant's atmosphere was generally appreciated, though some customers felt cramped or uncomfortable due to seating arrangements.

Customer Experience

Several reviews highlighted positive experiences with staff returning lost items and resolving issues, while others expressed disappointment with management's handling of complaints.

Pricing Concerns

Customers noted high prices relative to portion sizes and quality, leading to mixed feelings about value for money.
  • SR
    Sammi Rowell
    5 days ago
    4.0
    Very good time!! My waitress made sure I was taken care of at every step of the meal, and every person I spoke to was really sweet! Food took a very long time to come out but no biggie, it was delicious once I had it!
  • CW
    Cindy Whiddon
    Nov 16, 2025
    5.0
    Great curbside experience! Husband had an entree salad with chicken and I had a small steak with baked potato and side salad. The items we asked to be left out, was left out. We received ample amounts of the dressings and seasoning that I wanted. Food was cooked well and presentation was great!! The person that bought out my food was nice and courteous. Will definitely be ordering more from this restaurant.
  • ML
    Maya Lawrence
    Nov 16, 2025
    1.0
    Chicken wings burned. Loaded mashed potatoes DRY. The chicken dinner i got (4got the name) with cheese, mushrooms and bacon was DRY. Server was nice. Not returning. Sadly, everything besides the food was good. So disappointing after paying $160 for party of 3. Wasted money. Didn't even want to warm leftovers 😪
  • JT
    Jeff Tyler
    Nov 8, 2025
    1.0
    This place is a very big disappointment. I haven't been there in over 3 years because of bad service and food, but went tonight because a friend wanted to go. At 8pm there were hardly no customers in the place. The service was still sub par and the food was terrible, so I didn't even eat it. They now want you to pay electronically which is very inconvenient, and they couldn't give you a receipt to be able to know what you were paying for. All of this is probably a lot of the reason Texas Roadhouse has taken a lot of there business. It is my go to for a steak restaurant and will continue to go there. This will be my last visit to this Outback.
  • LR
    leslie rae
    Nov 1, 2025
    5.0
    We were having a horrible day, broke down on our way home after an appointment in Atlanta. Still 3 hours from home we stopped at Outbacks for dinner. Service and food were great! My son who has a TBI brought his wallet and left it in our booth. Upon cleaning his wallet was found and I received a phone call the next day. The manager Chris B. had found my emergency contact information inside the wallet. Thankful for their honesty and kindness, my son’s wallet was returned to us in an overnight package. He was worried his ID is costly to replace and his last bit of cash was gone but he was blessed with everything being accounted for. I highly recommend eating here!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.