Brand Certified
McDonald's
2.9(1292 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6210 Zebulon Rd, Macon, GA
31210, United States
Certified by McDonald's • Mar 01, 2026
(478) 238-4474
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
1,292 reviews
5 stars
317
4 stars
220
3 stars
203
2 stars
120
1 star
432
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, rude employees, and frequent order mistakes, leading to a negative customer experience.
Food Quality
Customers reported issues with food being cold, improperly prepared, or unsanitary, including moldy items and hair found in food.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained, contributing to an overall negative impression.
Management Issues
Several reviews pointed out poor management practices, including rude behavior from managers and a lack of effective leadership, which negatively impacted staff performance and customer service.
- LHLogan HudsonJan 28, 20261.0Super slow and terrible service
- JIJacob IsaacJan 28, 20261.0It will take you 15 minutes at the drive through before they even ask what you're ordering... extremely slow and sorry service
- MVMarcus VerdellJan 1, 20261.0Ordered thru the McDonald's app for a McDelivery order and the employee told my Dasher that she was not making my food because my order was not at her store. My Dasher said he tried to show her that the order was for her store and she got a nasty attitude and told my Dasher she was not making anything. I ordered my food at 10:30 and it's almost 12 am and me and my family don't have anything to eat because of your entitled employee. She needs to be fired. My Dasher said she was light skinned and heavy set. I work in the food industry, been doing it for 28 years. Terrible customer service.
- LHLeslie HendersonDec 19, 20254.0They forgot my chicken biscuit, but the food was warm and good.
- AMAce MorrisseyDec 13, 20255.0I recently had an issue with my order which was inconvenient because I was unable to eat the meal I paid for. I reached out to corporate and within a few days Michael, the manager at Zebulon Rd, reached out. I came in today to get a replacement burger and he went above and beyond to make sure our experience was rectified and we were happy customers. Michael is an exceptional human being I would be proud to have him on my team. I hope McDonalds sees the rare value in him and I pray he gets many blessings in this life. Thank you Michael I will pay your kindness forward and give the gift card to someone in need. Merry Christmas
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website