McDonald's

2.9
1281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6210 Zebulon Rd, Macon, GA
31210, United States

Hours

Reviews

2.9
1,281 reviews
5 stars
312
4 stars
218
3 stars
203
2 stars
121
1 star
427

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a generally negative perception of service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.

Food Quality

Many customers expressed disappointment with the food, citing issues like cold items, incorrect orders, and overall poor quality.

Management Issues

Several reviews pointed to poor management practices, including staff behavior and lack of responsiveness to customer complaints.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and satisfactory food.
  • MJ
    Monica Julien
    2 days ago
    2.0
    Person taking order/payment at drive-through was not overly pleasant. We were ask to pull into a spot to wait for our order along with several other cars. Person bringing out orders could not match orders to customers and kept yelling with the persons inside to try to figure it out. After 10 minutes or more my husband went to check what was going on. They told him they would remake our order. A woman, who I assume was the manager, brought our food out and apologized numerous times for the wait/confusion and that she had put pies in to make up for it. We thought that to be a nice gesture. When we took the pies out, the time stamped on them to serve by was over 20 mins earlier. The brightside was that all of our food was fresh and hot.
  • AA
    Anna Alsager
    4 days ago
    1.0
    Please avoid this McDonald’s. The employees and managers are rude. I got called stupid for not wanting to pull up. Then after waiting they said the grill was messing up and didn’t even have the sandwhich I wanted. I would have got a refund but I did not want them to take my card and steal my information. This McDonald’s has a problem with that.
  • KK
    Kierra
    5 days ago
    1.0
    One of the worst McDonald’s you could visit, so don’t. Customer service is trash. Food was trash. My fries were cold AND old, chicken nuggets were burnt, and the chicken sandwich was soggy with too much mayo! Nothing was fresh. Everything just horrible. And the light skinned girl who works the drive thru, such a nasty attitude. Never visiting this establishment ever again. Wish I could leave zero stars because they don’t even deserve the 1.
  • AP
    Audrey Payton
    Nov 16, 2025
    3.0
    Food was fresh but the service was slow. They seemed a bit overwhelmed
  • GA
    Gelesa Adams
    Oct 31, 2025
    1.0
    We waited for 10 min at the drive thru. No one answered. We drove around thinking maybe they closed. They at the window on the phone, playing on the clock. We spoke with a manager and they told us to go back around. We went back around to no avail. Same outcome. No service. It was around 11:05 Tonight. I couldn’t give 0 stars so the 1 will have to suffice. But do better!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6210 Zebulon Rd, Macon, GA?

McDonald's at 6210 Zebulon Rd, Macon, GA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.