McDonald's

2.9
1290 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6210 Zebulon Rd, Macon, GA
31210, United States

Hours

Reviews

2.9
1,290 reviews
5 stars
315
4 stars
220
3 stars
203
2 stars
121
1 star
431

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported cold, stale, or incorrect food orders, with some mentioning unsanitary conditions.

Cleanliness

The dining area and restrooms were frequently described as dirty and poorly maintained.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and order handling.

Positive Experiences

A few customers noted positive interactions with specific staff members and satisfactory food quality during their visits.
  • MV
    Marcus Verdell
    Jan 1, 2026
    1.0
    Ordered thru the McDonald's app for a McDelivery order and the employee told my Dasher that she was not making my food because my order was not at her store. My Dasher said he tried to show her that the order was for her store and she got a nasty attitude and told my Dasher she was not making anything. I ordered my food at 10:30 and it's almost 12 am and me and my family don't have anything to eat because of your entitled employee. She needs to be fired. My Dasher said she was light skinned and heavy set. I work in the food industry, been doing it for 28 years. Terrible customer service.
  • LH
    Leslie Henderson
    Dec 19, 2025
    4.0
    They forgot my chicken biscuit, but the food was warm and good.
  • AM
    Ace Morrissey
    Dec 13, 2025
    5.0
    I recently had an issue with my order which was inconvenient because I was unable to eat the meal I paid for. I reached out to corporate and within a few days Michael, the manager at Zebulon Rd, reached out. I came in today to get a replacement burger and he went above and beyond to make sure our experience was rectified and we were happy customers. Michael is an exceptional human being I would be proud to have him on my team. I hope McDonalds sees the rare value in him and I pray he gets many blessings in this life. Thank you Michael I will pay your kindness forward and give the gift card to someone in need. Merry Christmas
  • JJ
    jdcopeland
    Dec 2, 2025
    1.0
    DON'T GO! Went to the drive-thru and got a large caramel frappe that had moldy milk chunks in it at the button. Throw up 3 times and call corporate they just gave me "Sorry".
  • HH
    Havana
    Nov 30, 2025
    1.0
    If i could i would give them a 0 star. Please don't go there believe you will regret from the moment you order until the moment you get your cold and nasty food. Honestly for having a McDonald's open like this is better to closed it.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6210 Zebulon Rd, Macon, GA?

McDonald's at 6210 Zebulon Rd, Macon, GA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.