McDonald's

3.3
2110 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 Gray Hwy, Macon, GA
31201, United States

Hours

Reviews

3.3
2,110 reviews
5 stars
692
4 stars
394
3 stars
359
2 stars
201
1 star
464

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms.

Staff Attitude

There were numerous complaints about staff being unfriendly or dismissive towards customers.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
  • JR
    Jacob Riley
    3 days ago
    3.0
    Goods mediocre at best (it's mcdonalds), but good Lord can these folks please start putting salt on their fries again? Order extra and you still get none. Seems like Everytime i come to this specific location, I end up throwing at least a whole order of fries away.,
  • SH
    Stephen Hutchinson
    Nov 17, 2025
    1.0
    I have been going to this place for years. At first it was great, food was always hit and correct. Now, I dont remember when the last time they got my order correct. I am either overcharged because they don't put items together as a meal or they completely forget items that I have paid for. I have finally decided to never go back to that McDonalds and hope that it comes under better ownership/management.
  • QF
    Quonshaunda Foster
    Oct 29, 2025
    1.0
    My son is autistic and he only eats French fries from McDonald's most of his days. That's the only thing that we can get him to eat most days one day we're picking up his fries. And one of the employees at the second window goes to say they get fries everyday with a tone as if shes mocking us to other employees ... on 0ct 28 @ around 3 pm that day And I did not appreciate that comment. Because my son is autistic its already hard somedays when he refuses to eat things, If that's the only thing that we can get him to eat. Then that's what we're gonna get him to eat. So I feel that that comment was unnecessary and left a bad taste about the employee and this McDonald's for me.
  • LB
    La Brown
    Oct 22, 2025
    2.0
    Food was cold, had to pull up and still got cold food.
  • KB
    Kassandra Buez
    Oct 5, 2025
    3.0
    I always like the fries! I wish there was more salt though.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 550 Gray Hwy, Macon, GA?

McDonald's is open daily from 5:00 AM to midnight.

During which hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.