Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms.
Staff Attitude
There were numerous complaints about staff being unfriendly or dismissive towards customers.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
JR
Jacob Riley
3 days ago
3.0
Goods mediocre at best (it's mcdonalds), but good Lord can these folks please start putting salt on their fries again? Order extra and you still get none. Seems like Everytime i come to this specific location, I end up throwing at least a whole order of fries away.,
SH
Stephen Hutchinson
Nov 17, 2025
1.0
I have been going to this place for years. At first it was great, food was always hit and correct. Now, I dont remember when the last time they got my order correct. I am either overcharged because they don't put items together as a meal or they completely forget items that I have paid for. I have finally decided to never go back to that McDonalds and hope that it comes under better ownership/management.
QF
Quonshaunda Foster
Oct 29, 2025
1.0
My son is autistic and he only eats French fries from McDonald's most of his days. That's the only thing that we can get him to eat most days one day we're picking up his fries. And one of the employees at the second window goes to say they get fries everyday with a tone as if shes mocking us to other employees ... on 0ct 28 @ around 3 pm that day And I did not appreciate that comment. Because my son is autistic its already hard somedays when he refuses to eat things, If that's the only thing that we can get him to eat. Then that's what we're gonna get him to eat. So I feel that that comment was unnecessary and left a bad taste about the employee and this McDonald's for me.
LB
La Brown
Oct 22, 2025
2.0
Food was cold, had to pull up and still got cold food.
KB
Kassandra Buez
Oct 5, 2025
3.0
I always like the fries! I wish there was more salt though.
What are the regular operating hours for McDonald's at 550 Gray Hwy, Macon, GA?
McDonald's is open daily from 5:00 AM to midnight.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight.
What are the delivery hours for McDonald's at this location?
Delivery service operates from 6:00 AM to 10:30 PM on weekdays and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does McDonald's offer here?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order McDonald's food via mobile apps?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use their quick order links online.
Which payment methods are accepted at McDonald's on 550 Gray Hwy?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have drive-thru service?
Yes, this McDonald's location has a drive-thru.
What nearby fast food options can customers explore around McDonald's at 550 Gray Hwy?
Customers can visit nearby places such as WNB Factory, Little Caesars Pizza, Subway, Nu-Way Weiners, and Papa John's Pizza for more dining options.
Are there nearby places to shop or run errands after visiting McDonald's?
Yes, nearby options include Kroger supermarket, RadioShack electronics store, and QuikTrip convenience store for easy errands after dining.
What entertainment or service spots are close to McDonald's on Gray Hwy for customers to consider?
Nearby are places like Redbox for video rentals, Arts Nails beauty salon, and Chiro Time Macon chiropractic services for added convenience during your visit.