McDonald's

3.3
2291 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5020 Harrison Rd, Macon, GA
31206, United States

Hours

Reviews

3.3
2,291 reviews
5 stars
714
4 stars
456
3 stars
426
2 stars
215
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors, unpleasant odors, and unclean restrooms.

Customer Service

Feedback indicated a lack of professionalism and courtesy among staff, with reports of rude behavior and poor management.

Positive Experiences

Some customers praised specific staff members and noted positive experiences during breakfast hours, highlighting good service and fresh food.
  • PS
    Paul Swett
    1 day ago
    1.0
    Wasn't even able ot order after sitting at the drive up for 5 minutes. I drove around to the window and could see someone inside washing dishes so I honked. No response soni left. It was after 10 so that was the only McDonald's that was open so I ended up at Cookout, not what i wanted.
  • JP
    Jacc Parks
    Nov 12, 2025
    1.0
    Wanted to give it all 0s.... the worst restaurant in America
  • RA
    rina ann
    Nov 2, 2025
    1.0
    My husband ordered 3 chicken with cheese BISCUITS this morning at the Harrison Rd/Eisenhower Pkwy, Macon, GA location. Instead, we received 3 CHARRED, inedible chicken muffins that were RAW in the center. We were in a rush and didn't have time to turn around to go back in. This is absolutely disgusting.
  • CD
    Corey Darst
    Oct 29, 2025
    1.0
    Ordered a mcdouble value meal. This is the sandwich they gave me. One patty and 2 pcs of bread. Nothing on it. They also failed to put any of my sauces in my bag, that are advertised with the freaking meal. And to top it all off. This is exactly how I pulldled my snack wrap out of my bag. 100% wasnt sealed up in the wrapping at all. Just fold the paper over and toss it in. It will be fine. "We dont get paid enough".... earn your keep. Tried to call and handle it privately, but was put on hold for 10 min waiting to speak to a "manager" before hanging up. So now, hear we are, for the world to see! Quality controll your staff, management! Also can I get the number to the dealer that whoever packed my order uses? Must be some pretty good stuff
  • BH
    Ben Hope
    Oct 28, 2025
    1.0
    I can not stress this enough, this is the worst McDonald’s in the country. It has to be. Service is crap, food looks like the bare minimum. Everyone should be ashamed. Me for buying this again, the owner for existing, the workers for failing at a fast food job. Congrats.

Frequently Asked Questions About McDonald's

What are the regular operating hours for dine-in service at McDonald's on Harrison Rd, Macon?

McDonald's on 5020 Harrison Rd, Macon is open daily from 6:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.