McDonald's

3.3
2294 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5020 Harrison Rd, Macon, GA
31206, United States

Hours

Reviews

3.3
2,294 reviews
5 stars
713
4 stars
457
3 stars
426
2 stars
215
1 star
483

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, missing items, or poorly prepared food.

Service Speed

Many reviews highlighted extremely slow service, with long wait times in both drive-thru and inside the restaurant.

Cleanliness

Several customers noted unsanitary conditions, including unpleasant odors and dirty restrooms.

Customer Service

Feedback indicated a lack of friendly and competent service, with some employees being rude or dismissive.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, overcooked meals, and poor presentation.
  • FI
    F I
    6 days ago
    4.0
    Most friendliest staff I’ve ever seen in a Mc Donald’s in 45 years of being here!!👍👏👏👏
  • KM
    Kayla Martin
    Jan 3, 2026
    1.0
    Why did I try order at the drive thru at exactly 10:22 and they told me they wasn’t taking any more orders now I thought they close at 11 so I’m just asking one simple question what time do they close !!!!
  • TZ
    tanner van zummeren
    Jan 3, 2026
    1.0
    Absolutely horrible experience. Took forever to get our food. Fries were soggy and raw. They forgot half our food. Drink machine wasn’t working at all.
  • SH
    Sherri Hilton
    Dec 31, 2025
    1.0
    Stop undercooking the fries, they were not good. What's the rush? They don't take long to cook. That's a quick way to get a stomach ache.
  • YP
    Yhista Powell
    Dec 20, 2025
    1.0
    It's sad when I spend my hard earned money for food and don't get what I order. Sometimes people are traveling and purchase fast food and sometimes they are on a schedule and dont always have time to double back to get silly mistakes corrected. In a restaurant the staff has one job to do get the order right. I dont like paying for a service and not receiving it. On top of an item missing from my order which was my hashbrown. My sandwich was not prepared how I asked for it to be and I wasnt given anything to stir my sugar and cream into my coffee. Please pay the people working their worth so they can take their job seriously and please hire people that want to actually do their job with competence and common sense.

Frequently Asked Questions About McDonald's

What are the regular operating hours for dine-in service at McDonald's on Harrison Rd, Macon?

McDonald's on 5020 Harrison Rd, Macon is open daily from 6:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.