McDonald's

3.1
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4630 Hartley Bridge Road, Macon, GA
31216, United States

Hours

Reviews

3.1
1,726 reviews
5 stars
491
4 stars
320
3 stars
283
2 stars
177
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many experiences highlighting unprofessional behavior and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including cold or old food, incorrect orders, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant, including bathrooms, was dirty and not well-maintained.

Speed of Service

Many reviews indicated that the service was consistently slow, with long wait times reported for both drive-thru and curbside orders.
  • PT
    Pariwat Trachoo
    Dec 26, 2025
    5.0
    McDonald's really stepped up their game. Their customer service was awesome, and the drive-thru was super quick. For any chain restaurant, good service is everything. If this place keeps it up, they'll be around for a long time.
  • MB
    Marcus Blount
    Dec 26, 2025
    5.0
    I like this McDonald's because they always have the shake machine in working order!
  • MF
    McCall S. Fuller
    Dec 19, 2025
    1.0
    Service sucks. Coffee is always watered down. Burgers burnt.
  • JV
    J an W Vlogs
    Dec 6, 2025
    1.0
    I went to mcdonald’s yesterday and this lady was very rude , no customer service , being rude to her coworkers just thinking she all dat and a bag of chips , she being rude and obnoxious to the customers , yall need to get ride of Antwinq or however u spell her name but she short and got a blond wig with a gap she really makes your store location look horrible and i will not be returning again . thank you for your time
  • KO
    Kristina O'Byrne
    Nov 30, 2025
    1.0
    There is a girl in the back bagging food for the drive thru. She has a blue shirt on and long brown and blonde braids. She is a loose cannon, cut her from the team. Apparently a guy was back there getting food for the lobby as well. She was pushing him out of the way and being super rude. She said look im only bagging for my job. He was confused but trying to help. He said ok, im looking for a bacon egg and cheese bagel and a sausage biscuit. The line guy said j already made those. She took them. She said oh well and kept on with her attitude. Dude got my food but seriously I really wanted to adjust her attitude, I can only imagine how hard it is to have to work with that horrible person. She was touching all the food. Picking up a big breakfast platter shaking it up and down. She is horrible.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4630 Hartley Bridge Road?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery service is available every day from 6:00 AM to 10:30 PM.