McDonald's

3.1
1715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4630 Hartley Bridge Road, Macon, GA
31216, United States

Hours

Reviews

3.1
1,715 reviews
5 stars
486
4 stars
319
3 stars
283
2 stars
177
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and unprofessional behavior.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and restrooms, impacting the overall dining experience.

Food Quality

While some customers enjoyed fresh food, many reported receiving cold or old food, contributing to dissatisfaction.
  • TD
    Tyler Dunbar
    Nov 14, 2025
    1.0
    Worst mcdonalds there is, the rudest employees you'll ever find in a drive through. Just about everything you get to eat is never fresh.
  • ML
    Madison Langley
    Nov 12, 2025
    1.0
    It's a McDonald's, so you kind of expect low quality, greasy, and inconsistency, but here you get even less. Having metrics measuring wait times in drive through, are not accurate if you park car away from window so metrics don't count. But hey at least you reached your goal on paper right? I'm so proud of you!
  • RB
    Ryan Bracewell
    Nov 11, 2025
    1.0
    Horrible service poor food quality
  • TM
    thaddeus mcgrath
    Oct 28, 2025
    5.0
    #7 burrito meal large coffee, 4 sugars and 5 Splenda packets. No salsa just good food. Get the #7 meal, then branch out next time.
  • NG
    Nathaniel Kingston Grey
    Oct 16, 2025
    1.0
    gave me old food. man that took order was extremely rude. we pulled up to speaker, he took our order, and we were looking at the menu, he went “hello!??” in a rude manner, and.. ice cream machine down, maybe stop being so lazy, and clean it, yall “never have icecream”. man told us to pull up, we waited 6 minutes. thought it was going to be fresh, no. it was cold. they gave us OLD food, the fries tasted disgusting. snack wrap was cold. asked for sauce, got told we can only have 1 each, we always get 3 each. do better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4630 Hartley Bridge Road?

McDonald's at this location is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery service is available every day from 6:00 AM to 10:30 PM.