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McDonald's

3.4
(2272 reviews)

Business Details

3660 Riverside Dr, Macon, GA
31210, United States
(478) 477-5580
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3660 Riverside Dr, Macon, GA
31210, United States

Hours

Reviews

3.4
2,272 reviews
5 stars
705
4 stars
503
3 stars
418
2 stars
192
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor quality control, leading to customer dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to overall negative experiences.

Food Quality

Several customers complained about cold, poorly prepared food, with specific mentions of items being overcooked or missing key components.
  • KS
    Kee Sha
    Feb 14, 2026
    1.0
    There's always a drive thru issue at this location.
  • SD
    Some Dude
    Jan 30, 2026
    1.0
    They served me burnt chicken nuggets. Black speks of burnt fryer gunk all over the nuggets.
  • DB
    Dustin Burris
    Jan 25, 2026
    1.0
    Went in to get a burger and fries. After placing my order I realized my receipt was wrong. Told the cashier and she had to get assistance to figure out how to modify orders. I told no less than 3 different people how my burger was to be made (meat and cheese only). Got back to my hotel and it was still wrong. Do better. This isn't even bare minimum.
  • SA
    Samantha Anne
    Jan 21, 2026
    1.0
    This place is the worst about giving ketchup! Even when its requested, the sauce for nuggets & you offer to pay they still give you none! This is the 4th damn time.
  • GC
    Geeky Chonkler
    Jan 4, 2026
    1.0
    Waited in the drive thru for 30 minutes for a plain mcchicken and a 6 piece. In that 30 minutes, I watched 2 cars just leave the drive thru because they waited too long. After I FINALLY got my food, after 30 minutes remember, my 6 piece nugget had 5 nuggets in it, and the mcchicken bun was hard. Fire everyone immediately and replace the staff with ai, paying a group of lazy people to do nothing is not working.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3660 Riverside Dr, Macon, GA?

Delivery hours are from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, the drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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