McDonald's

3.4
2333 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3660 Riverside Dr, Macon, GA
31210, United States

Hours

Reviews

3.4
2,333 reviews
5 stars
743
4 stars
515
3 stars
430
2 stars
193
1 star
452

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, poorly prepared food, including items missing from orders and incorrect orders being served.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in the bathrooms and dining area.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, indicating a lack of effective management and organization.
  • JD
    Jeremy Dattilo
    1 day ago
    1.0
    Terrible experience here tonight. Sat in line for 20 minutes for one Big Mac. Tried to order a McFlurry and of course the machine was down. Then I get to the window where they give you your food and the girl was on a FaceTime call. Asked for a ranch sauce and the girl gets an attitude and tells me they’re out of that too. Guess I’ll start going to Zebulon road bc this location is awful.
  • GT
    Glenn Tavenner
    1 day ago
    5.0
    This was one of the cleanest restaurants. I've been to in a long time. And also, the crew were actually happy about being there and doing their job kudos to the management and ownership, if you're taking care of those employees, Like, I hope you are
  • LK
    Latoya King
    5 days ago
    1.0
    The food is usually good even though the staff is not professional but this time it was enough salt on those fries that I thought I was going to be sending McDonald's my hospital bill
  • CW
    Chris Walker
    Nov 14, 2025
    1.0
    Traveling through the area and stopped at this McDonald's. This might be the longest I have ever waited at a McDonald's. The the food was wrong. No refund. No apology. Worst McDonald's I have ever been to.
  • SS
    Shaina
    Oct 28, 2025
    1.0
    First time here, my husband and I each did an online mobile order while out running errands. We both put the same parking spot on both our orders after sitting outside for 15 minutes my husband went inside to see what was going on. They was confused because there was 2 orders for one parking spot, we've never had issues with this before. Our food was all cold except one of the large fries. We ordered a 10 piece nugget meal with a large drink, nothing besides 2 large fries had the monopoly pieces. None of the large drinks none of the sandwich boxes. My husband's burgers had no ketchup on them at all. My iced coffee is get extra ice, no liquid sugar 3 cream and 3 Splenda. There was no extra ice or Splenda in it. Absolutely no napkins in the regular bag orkids meal either. If you're in a hurry I wouldn't come here.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3660 Riverside Dr, Macon, GA?

Delivery hours are from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, the drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.