McDonald's

3.3
1978 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2497 Pio Nono, Macon, GA
31206, United States

Hours

Reviews

3.3
1,978 reviews
5 stars
643
4 stars
379
3 stars
359
2 stars
197
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unprofessional behavior from staff, with several noting a lack of basic customer service skills.

Food Freshness

There were numerous complaints about food being served cold or not fresh, with some customers receiving incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some noting that their orders were often incorrect or incomplete.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted positive experiences with certain menu items.
  • KS
    Kayla Smith
    Oct 14, 2025
    5.0
    they’re always super nice here and the food is always fresh. we love this location and will be back :)!
  • CM
    Ceiarra Mccranie
    Oct 9, 2025
    1.0
    Employees was rude fries was old .
  • DH
    dominique hernandez
    Oct 8, 2025
    2.0
    This place is going downhill fast.
  • MS
    Mark Saint-John
    Sep 27, 2025
    1.0
    Drive thru coffee and o should have checked but coffee was served black which I didn't want.
  • TC
    Tashel Colbert
    Sep 18, 2025
    1.0
    Today is September 18th 2025 the time when I walked out of McDonald's it was 404 p.m. which was a few moments ago oh my goodness I wished I could have left zero stars there was an employee I assume was on her break because when I walked in she was sitting at the table I only ordered a large Coke, while waiting on my order she gets up from the table reach down I guess those were her spare shoes some Crocs they were real dirty she walks all the way through the kitchen with these Crocs shoes in her hands I'm not sure if she was going to wash her hands afterwards and start serving but I'm not doing that location ever again the young lady that rang me up she did okay but I only gave her four stars because when a young man walked in she frowned very angrily and mumbled something in regards to him and I don't think that was professionalism on her part this location for me is a no no never

Frequently Asked Questions About McDonald's

What are the McDonald's restaurant hours at 2497 Pio Nono in Macon, GA?

The restaurant is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM on Sunday to Thursday, and until 11:30 PM on Friday and Saturday.