Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,969 reviews
5 stars
637
4 stars
378
3 stars
356
2 stars
198
1 star
400
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and unprofessional behavior.
Food Quality
Numerous customers reported issues with food quality, including cold and improperly prepared items, while some praised the freshness of certain menu items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the dining area and restrooms.
Speed of Service
Customers frequently complained about long wait times, especially in the drive-thru, with some noting that service was slow even when the restaurant was not busy.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with specific staff members and the overall experience on certain visits.
- KSKayla SmithOct 14, 20255.0they’re always super nice here and the food is always fresh. we love this location and will be back :)!
- CMCeiarra MccranieOct 9, 20251.0Employees was rude fries was old .
- DHdominique hernandezOct 8, 20252.0This place is going downhill fast.
- MSMark Saint-JohnSep 27, 20251.0Drive thru coffee and o should have checked but coffee was served black which I didn't want.
- TCTashel ColbertSep 18, 20251.0Today is September 18th 2025 the time when I walked out of McDonald's it was 404 p.m. which was a few moments ago oh my goodness I wished I could have left zero stars there was an employee I assume was on her break because when I walked in she was sitting at the table I only ordered a large Coke, while waiting on my order she gets up from the table reach down I guess those were her spare shoes some Crocs they were real dirty she walks all the way through the kitchen with these Crocs shoes in her hands I'm not sure if she was going to wash her hands afterwards and start serving but I'm not doing that location ever again the young lady that rang me up she did okay but I only gave her four stars because when a young man walked in she frowned very angrily and mumbled something in regards to him and I don't think that was professionalism on her part this location for me is a no no never
Frequently Asked Questions About McDonald's
What are the McDonald's restaurant hours at 2497 Pio Nono in Macon, GA?
The restaurant is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM on Sunday to Thursday, and until 11:30 PM on Friday and Saturday.
Is there a drive-thru available and what are its hours?
Yes, there is a drive-thru open daily from 6:00 AM to 11:00 PM.
What types of payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What ordering options are available at McDonald's Macon location?
You can order using the McDonald's App, curbside pickup, delivery including same day and no-contact options, or via their online order website.
Does McDonald's at 2497 Pio Nono offer WiFi and mobile ordering?
Yes, the location offers WiFi and supports mobile ordering along with mobile offers and McDelivery services.
What is the address and contact number for this McDonald's?
The address is 2497 Pio Nono, Macon, GA 31206, and the phone number is +1 478-765-2256.
What nearby fast food options are available around McDonald's at 2497 Pio Nono?
Nearby fast food options include Wendy's, Captain D's seafood restaurant, Krispy Krunchy Chicken, and Hunt Brothers Pizza.
Are there shopping centers or stores near this McDonald's?
Yes, Westgate Center shopping center, Family Dollar, American Freight Furniture and Mattress, Shoe Show, and Burlington Coat Factory Macon are nearby for shopping convenience.
What useful amenities like gas stations or ATMs are close to this McDonald's?
Nearby amenities include Bank of America ATM, Lo Lo Food Mart gas station and convenience store, Sunoco and Chevron gas stations, and various automotive and tire shops.