Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food temperature, freshness, and incorrect items being served.
Cleanliness
Some reviews noted cleanliness in certain locations, while others reported dirty restrooms and unsanitary conditions.
Order Accuracy
A significant number of customers experienced missing items or incorrect orders, leading to frustration.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of engagement and condescending attitudes.
HN
Heather Nuñez
1 day ago
5.0
Honestly, this is probably the best McDonald’s I’ve ever eaten from. I go at least once a week, and rarely does anything negative happen. A couple of times my hash browns got left out, but I pulled back around, and they brought fresh ones to me with an apology. The employees are very polite. I was impressed with something new they’ve started doing. When you have to move up and wait for your food, they bring a tray out with a variety of condiments you may want that you didn’t get at the window. Other restaurants could take note of that.
AC
Alex Cardenas
4 days ago
2.0
Food was normal for McDonalds. But had to wait in the drive through for 23 minutes to get it. And then not even an acknowledgement, much less an apology for the wait!
AJ
A J
Feb 2, 2026
3.0
Enjoyed food but could have been a little hotter especially fries and burger. Burgers have shrank in size. No ketchup in bag, despite request at time of order. Also hidden upcharge for sweet tea on drink selection that came included with meal. I ordered double cheeseburger with nuggets, fries, drink meal.
DD
Dennise Duarte
Jan 27, 2026
5.0
Me encanta
JW
J.W. Werner
Jan 10, 2026
2.0
McNuggets, ok, BUT MINI Nuggets??? I ordered a 10 piece chicken nugget and when I opened the box there was a very small, half size chicken nugget right on top. I thought well dang that’s cute. I popped it in my mouth and chewed it up. Then I decided to count, And found that I only had nine more nuggets left which technically is 10, but there was a second mini nugget and the third small nugget. I roughly got 8 1/2 nuggets for a 10 piece. What the heck? Paragraph unfortunately I also bought a quarter pounder with cheese, with no onions. I guess because it was a custom order and they didn’t want to wait for the meat patty to cook properly, the meat patty was not just pink in the middle but cold as well. Unfortunately I was 30 miles down the road when I realize this. I ended up taking one bite, spit it out the window and threw the rest of the burger away.
The quality of McDonald’s food and quality check has hit rock bottom. So has customer service. And, there’s nothing fast about this fast food restaurant or any other McDonald’s location. I may attempt breakfast a couple more times, that seems to be the only meal they consistently get right, but as for lunch and dinner, I’m done.
What are the delivery hours for McDonald's at 1670 Bass Road, Macon, GA?
Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday and Saturday from 6:00 AM to 11:30 PM.
When can I use the drive-through service at this McDonald's location?
Drive-through is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's for delivery or pickup?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's on Bass Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at 1670 Bass Road pet friendly?
The profile does not specify pet policies, so please inquire directly at the location.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Domino's Pizza for pizza, Chicken Salad Chick for sandwiches and southern cuisine, and Medi's Mediterranean Fusion Restaurant offering Indian and Middle Eastern dishes.
What coffee shops are near the McDonald's on Bass Road for grabbing a coffee before or after your meal?
7 Brew Coffee is a nearby coffee shop where customers can enjoy coffee alongside or outside meal times.
Are there other fast food or quick dining options around this McDonald's location?
Yes, nearby fast food and quick dining options include Quiznos sandwich shop, Zaxby's chicken restaurant, and Surcheros Fresh Mex for Tex-Mex cuisine.
Can I find other useful shops or services near this McDonald's for convenience?
Nearby useful services include Great Clips for haircuts, UPS Access Point for shipping needs, and Cell Phone Repair centers for mobile services.
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