McDonald's

Reviews

• JW

  J.W. Werner

  2 days ago
  2.0
  McNuggets, ok, BUT MINI Nuggets??? I ordered a 10 piece chicken nugget and when I opened the box there was a very small, half size chicken nugget right on top. I thought well dang that’s cute. I popped it in my mouth and chewed it up. Then I decided to count, And found that I only had nine more nuggets left which technically is 10, but there was a second mini nugget and the third small nugget. I roughly got 8 1/2 nuggets for a 10 piece. What the heck? Paragraph unfortunately I also bought a quarter pounder with cheese, with no onions. I guess because it was a custom order and they didn’t want to wait for the meat patty to cook properly, the meat patty was not just pink in the middle but cold as well. Unfortunately I was 30 miles down the road when I realize this. I ended up taking one bite, spit it out the window and threw the rest of the burger away. The quality of McDonald’s food and quality check has hit rock bottom. So has customer service. And, there’s nothing fast about this fast food restaurant or any other McDonald’s location. I may attempt breakfast a couple more times, that seems to be the only meal they consistently get right, but as for lunch and dinner, I’m done.
• TT

  tim timithy

  Jan 5, 2026
  1.0
  They forgot our chicken nuggets. The bun on my mccrispy was burnt. It was horrible .they gave my son 8 pickles on his QPC. My mccrispy tasted like plastic. I would never come here again after what I just experienced. I would give 0 stars if I could.
• JE

  Jeffrechaun Emeritus

  Dec 25, 2025
  1.0
  Ordered some food and a carame latte. It took 20 minutes and the employee who came out said that i didn’t put a spot number in but the ticket on the bag clearly said spot 4. The wrong drink was brought out. She brought out a frappe but i ordered a latte. When i brought this up she said the order said frappe but the ticket on the bag again clearly said latte. She then proceeded to say we can’t make the latte anyway because the machine is self cleaning and it wasn’t what she said that got me it was the condescending way it was said. If you’re in macon do not go to this location go the extra distance if you can help it to a different location.
• NB

  Neidra Bentley

  Dec 19, 2025
  1.0
  On Friday, December 19th, at approximately 3:40 PM, I visited your establishment and ordered two small chicken wraps and a side of fries. While the fries were hot, the wraps were subpar, and the service at both drive-through windows was exceptionally poor. The staff demonstrated a complete lack of customer service skills. There was no greeting to confirm my order, nor were any salutations offered after my card and food were returned. The interaction was characterized by silence, without even a customary "have a good day" or "happy holidays." I strongly recommend that the two individuals working the drive-through receive comprehensive customer service training, or consider roles that do not require direct public interaction. Alternatively, assigning them to tasks such as preparing fries might be more suitable. Due to this experience, which was the worst I have encountered, I will not be returning to this location. I urge McDonald's to improve its hiring practices.
• ZW

  zandra wilkerson

  Dec 17, 2025
  2.0
  This location is close to my daughter's school and my job so we go through the drive-thru line fairly often. We mostly use the app to place our orders. I must say, it is not just McDonalds but restaurant atmosphere as a whole - the employees are mute, no regard that I am actually paying for the items that I am ordering and I did not make them come to work that day. Often we will pull up to the speaker at the drive through and literally have to wait to be acknowledged. Once acknowledged, the tone is rude and short. When I do not use the app and have to pull around to the first window to pay for my food, often that person says nothing. Not my total. Not hello. Not nothing. Then when I pull to the next window for our food, the same thing happens. No acknowledgement whatsoever. They will hand our food and never say anything at all. My daughter and I have an on-going inside joke and she has even noticed how disinterested the employees are. Instead of paying attention to time of day, number of cars in the line, etc, we will sit in line for literally 5-7 minutes waiting on the car in front of us to get their order instead of the person asking that car to move to the reserved spot. Most times the food is decent for taste and temperature but the quality of service is subpar. Now, we use the app to order, get to the speaker and say our code before we are even asked and pull directly to the food window. I do not need a receipt and just want to get our food and keep moving.

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