Dunkin'

3.7
508 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Macon, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1068 Gray Hwy, Macon, GA
31211, United States

Hours

Reviews

3.7
508 reviews
5 stars
251
4 stars
86
3 stars
40
2 stars
24
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong drinks.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with the service.

Food Quality

Customers frequently complained about the quality of food, mentioning burnt items and stale donuts.

Cleanliness and Environment

Some reviews noted cleanliness issues and chaotic conditions, particularly during busy times.

Positive Experiences

A few customers shared positive experiences with friendly staff and correctly prepared orders, indicating that service can vary.
  • LL
    Lisa
    4 days ago
    1.0
    Employee was rude was told they had other customers to deal with. Then was told I was no important to them
  • SS
    san
    Nov 12, 2025
    5.0
    Wish they would have had my croissant bread ready so I could have got my bacon egg and cheese croissant it is so good
  • JC
    Jay Cato
    Oct 31, 2025
    1.0
    They never get my order right. There has been a couple of times I have order but have not received all my food. The very last time I called in and was hung up on twice. Very unprofessional and once was the manager. What manager hangs up on a paying customer because you did not give me my full order. They all need to be fired and they need a new staff or close this location because this store is horrible. 0 stars!!!
  • AB
    Anthony Bowdry
    Oct 25, 2025
    5.0
    Dashin from her but smells good if u into coffee an some other items
  • RK
    Ryan King
    Oct 21, 2025
    1.0
    This is just careless…I can deal with the people at the window being rude in the morning but this is just wrong…they are more worried about gossiping with each other than doing their jobs. I’m done with Dunkin’

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 1068 Gray Hwy, Macon, GA?

Dunkin' in Macon, GA is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.