Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Macon, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
706 reviews
5 stars
347
4 stars
117
3 stars
79
2 stars
42
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional staff, with frequent complaints about incorrect orders and slow service.
Food Quality
Several reviews mentioned issues with food being cold, stale, or poorly prepared, while a few customers praised specific items like donuts and sandwiches.
Cleanliness
Customers noted unsanitary conditions both inside and outside the store, including dirty tables and a strong unpleasant smell.
Management Issues
There were complaints about poor management practices, including a lack of training for staff and inadequate responses to customer complaints.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members and enjoyed their food and drinks.
- LSLauren ShaffstallNov 12, 20252.0Coffee is burnt again this morning, it was a toasted white choclate which is a signature drink. How do you burn it? I'm not a complainer normally and I have to get back to work so I usually taste it after it cools on my way back. If you're wondering why I didn't say anything. Also the manager.....girl chill. You make the employees so agitated which throws off the whole vibe. And call out orders by the number on the receipt! Me and Bobby Sue could have gotten the same ham and Swiss and now she's leaving with my food. WHICH by the way, how you not gonna heat up food properly next to a hospital...cheese ain't never melted right. The employees there are good I will give them props, but if you don't know how to make a drink IM not yelling at you. I'd rather you take a min extra to get my special 'treat myself' morning coffee right.
- IHIsis HallNov 7, 20251.0HelpfulAnd granted I did bring in the wrong receipt but I did make a purchase I did have the right receipt but the manager's attitude justI'm not sure what the issue is with this location is but the manager is really rude The staff was
- DSDenise SlocumbNov 7, 20251.0Today I experienced the worst treatment that I’ve ever had in my whole life although I am a regular everyday customer to this Dunkin this will be my last time ever coming here , I ordered my son some loaded hashbrowns he stated to me they’re were cold and burnt he ate 3 out of a 9pc so I went back inside to ask for a remake and the manager began to scream and yell at another African American woman because she thought she was one who returned it them which in reality it was me and she had no idea what was going on so we looked at each other with confusion because she was shocked that the Hispanic wide female was yelling and causing a scene at 9:30 in the morning I then said I’ll just pay for a remake and she continued she yell meanwhile this all happened why I was in line ordering more food so think to yourself who really was at fault
- MHMARY LOU HAUSERNov 4, 20251.0The person taking my order in the drive thru seemed friendly enough but when I got to the window, there was no greeting or smile ... just an expressionless (I don't want to be here) look on her face! She thrust the bag in my face as I handed her my card then gave my card back with no receipt. The donuts were in the bag with no wrapping or napkins and all were stale!
- LSLandon SloanOct 27, 20255.0Very nice lady severd me and I asked for a drink not even on menu and she did a very good job.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 860 Forsyth St, Macon, GA?
Dunkin' at 860 Forsyth St is open Monday to Friday from 5:00 AM to 9:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Macon, GA?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What holiday drinks are currently available at this Dunkin'?
Currently, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available for both iOS and Android to enable fast grab and go service.
What coffee and breakfast options can I expect at the Dunkin' in Macon?
Dunkin' offers a variety of coffee drinks including espresso, as well as breakfast sandwiches and over 50 varieties of donuts to satisfy your cravings.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby food options are available around this Dunkin' location?
Nearby food options include Cook-In-Pot (Indian and Asian cuisine), Subway (sandwich shop), and Which Wich Macon (sandwich shop). Great choices if you want to explore different meals before or after visiting Dunkin'.
Are there any notable nearby health facilities close to Dunkin' at 860 Forsyth St?
Yes, several healthcare facilities are nearby, including Atrium Health Navicent Beverly Knight Olson Children's Hospital Emergency Department, Children's Neurology Center of Macon, and Regency Hospital of Central Georgia. This makes Dunkin' a convenient stop for visitors or staff in the area.
How can visitors traveling in Macon find this Dunkin' location easily?
Visitors can use nearby landmarks like the Steward Chapel AME Church or Macon Community Fridge to locate the Dunkin' store at 860 Forsyth St. Also, its proximity to major health centers makes it accessible for people in the medical community.