Dunkin'

Reviews

• GC

  Gregg Crenshaw

  Feb 15, 2026
  1.0
  I've been going to this location for years despite poor past experiences. I ordered a hot coffee. It was luke warm. I asked the girl if she would heat it up. She replied "No". Rude and unprofessional. Poor customer service from this location again. Won't return to this location again.
• JW

  Jay Will

  Jan 9, 2026
  1.0
  I’m a nurse across the street and I come in here frequently and the last couple times it’s been a horrendous smell and it’s very bad I went to the bathroom to see and it wasn’t that then one day this light girl was VERY rude I told her my sandwich was not right she snatched the bag and told the other worker that she wasn’t remaking it like this is not how you treat someone that comes in and spend there hard work money and the manager was to busy yelling at her employee about I don’t know what but this was a very hostile environment and today was my last day coming back to this Dunkin
• YM

  Yolanda Moye

  Jan 2, 2026
  1.0
  So I asked for a Matcha sweetened with stevia ...1st young lady said they don't have that -then she said they have packets. I told her noone ever gave me packets before so she said we don't have stevia I reminded her she just said they have packets so I took the packets explained I have allergies ...I will NOT go back she was rude with no concern for food allergies 😤
• LS

  Lauren Shaffstall

  Nov 12, 2025
  2.0
  Coffee is burnt again this morning, it was a toasted white choclate which is a signature drink. How do you burn it? I'm not a complainer normally and I have to get back to work so I usually taste it after it cools on my way back. If you're wondering why I didn't say anything. Also the manager.....girl chill. You make the employees so agitated which throws off the whole vibe. And call out orders by the number on the receipt! Me and Bobby Sue could have gotten the same ham and Swiss and now she's leaving with my food. WHICH by the way, how you not gonna heat up food properly next to a hospital...cheese ain't never melted right. The employees there are good I will give them props, but if you don't know how to make a drink IM not yelling at you. I'd rather you take a min extra to get my special 'treat myself' morning coffee right.
• DS

  Denise Slocumb

  Nov 7, 2025
  1.0
  Today I experienced the worst treatment that I’ve ever had in my whole life although I am a regular everyday customer to this Dunkin this will be my last time ever coming here , I ordered my son some loaded hashbrowns he stated to me they’re were cold and burnt he ate 3 out of a 9pc so I went back inside to ask for a remake and the manager began to scream and yell at another African American woman because she thought she was one who returned it them which in reality it was me and she had no idea what was going on so we looked at each other with confusion because she was shocked that the Hispanic wide female was yelling and causing a scene at 9:30 in the morning I then said I’ll just pay for a remake and she continued she yell meanwhile this all happened why I was in line ordering more food so think to yourself who really was at fault