Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.3
339 reviews
5 stars
111
4 stars
66
3 stars
50
2 stars
25
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, such as cold or burnt items, and inconsistent preparation.
Ice Cream Availability
Numerous customers expressed frustration over the lack of ice cream availability, which is a core offering of Dairy Queen.
Management Issues
Several reviews pointed to poor management and training, leading to high employee turnover and inadequate service.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
- HHH HeardOct 4, 20251.0Over the past few months this Dairy Queen NEVER has ice cream. We and my in laws have gone over 6 times in the past two months and have yet to be able to get ice cream…at a Dairy Queen! My husband also went a couple weeks ago and they were out of burgers. Obviously their management is in desperate need of a shake up because a fair queen should be able to serve ice cream if nothing else
- DDDebbie DanielSep 24, 20252.0Went to Dairy Queen on Hartley Bridge Rd my sister ordered a hamburger with only ketchup, mayonnaise and pickles. She stated 3 times no cheese please. Well guess what it had cheese. I took it back and was told by the cook we ordered a cheese burger. I showed them thee receipt and he still told me we ordered a cheeseburger
- OKOlin KempJul 31, 20251.0Waited a while for my order
- NCNatalie CamachoJul 26, 20251.0Never will spend my money at this location. All our ice was melted. But the kids want ice cream so bad that I don’t even have the option to think about returning my ice cream. Never in my entire life have a melted ice cream at DQ! Very upset and disappointed! I asked the employee but she said it’s the machine.
- EMEmily mummertJun 23, 20255.0We came in earlier this afternoon and I think it was Sierra, the name tag was faded, was a gem! She smiled the whole transaction and made me feel welcomed. We went with the Superman blizzard by recommendation. My socks? GONE! We will be returning for that peach of a cashier
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
What are the typical operating hours for Dairy Queen Grill & Chill at 4700 Hartley Bridge Rd?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, it offers booster seats, high chairs, family-friendly seating, and welcomes children, making it great for families.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru service for convenient food pickup.
Can I order online or use an app for this Dairy Queen location?
Yes, you can place orders online through their website or download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Is this Dairy Queen location wheelchair accessible and does it have restroom facilities?
Yes, the location is wheelchair accessible and has restrooms available for customers.
What nearby convenience stores or gas stations can I find close to Dairy Queen Grill & Chill?
Nearby, you can find Circle K and Flash Foods, both offering convenience store items and gas station services, which might be useful before or after your visit.
Are there other fast food restaurants near this Dairy Queen?
Yes, McDonald's, Zaxby's, and Little Caesars Pizza are nearby fast food options if you are considering variety in dining choices.
What family-related services and community places are near the Dairy Queen location?
Nearby are several churches like Middle GA Church of God, Evergreen Baptist Church, and New Hope International Church Warner Robins GA, which may be relevant for community activities.
Where can I find additional automotive services or gas stations close to the Dairy Queen Grill & Chill?
You can find automotive services and gas stations close by including FoamWorks Auto Spa of Hartley Bridge Macon, CAT Scale, Advance Auto Parts, Texaco, and CITGO FOOD MART #11.