Brand Certified
Dairy Queen Grill & Chill
3.2(340 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
4700 Hartley Bridge Rd, Macon, GA
31216-5902, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(478) 784-9079
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
340 reviews
5 stars
109
4 stars
66
3 stars
50
2 stars
25
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of urgency and attentiveness from staff.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or poorly prepared items, with some customers noting that the burgers and ice cream were not up to standard.
Ice Cream Availability
Many customers complained about the location being frequently out of ice cream or specific menu items, which is particularly concerning for an ice cream-focused establishment.
Staff Attitude
Numerous reviews highlighted negative interactions with staff, describing them as rude or unhelpful, which contributed to an overall poor customer experience.
- TRTaylor Roller2 days ago1.0Can someone please explain to me how every time I’ve gone to this location, they seem to always be out of burgers and/or ICE CREAM!? My family went for a sweet treat about 9pm and they are out of ice cream… it’d be different if it was a one off occurrence but it has been any and every time I have gone. So my assumption is your staff has already cleaned machines 1 HOUR before time of closing or you need new machines all together.
- ADAlfredo DiazJan 18, 20265.0Best fresh burger i had in a while.
- JMJalexia MannJan 17, 20261.0I said 45 minutes just to pay with only 2 cars in front of me. I had to wait 30 more minutes for 2 small blizzards that were made like milkshakes. The white cashier was playing all in his hair with no gloves on but handing out food. He’s literally waiting on people to make stuff while he can jump in to help! Better off going to log cabin this location sucks!
- ALA LJan 5, 20261.0Every time we go they’re out of ice cream. Literally the last 3 times we’ve gone and once was after we’d ordered, paid and waited in line for 35 minutes. Trash. You know it’s bad when Mcds has ice cream more than the dairy queen
- MSMelissa ShatneyJan 3, 20261.0Worst DQ ever Can't even serve ice cream. Plz never go to that location thx
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
What are the typical operating hours for Dairy Queen Grill & Chill at 4700 Hartley Bridge Rd?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, it offers booster seats, high chairs, family-friendly seating, and welcomes children, making it great for families.
Is there a drive-thru option available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru service for convenient food pickup.
Can I order online or use an app for this Dairy Queen location?
Yes, you can place orders online through their website or download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
Is this Dairy Queen location wheelchair accessible and does it have restroom facilities?
Yes, the location is wheelchair accessible and has restrooms available for customers.
What nearby convenience stores or gas stations can I find close to Dairy Queen Grill & Chill?
Nearby, you can find Circle K and Flash Foods, both offering convenience store items and gas station services, which might be useful before or after your visit.
Are there other fast food restaurants near this Dairy Queen?
Yes, McDonald's, Zaxby's, and Little Caesars Pizza are nearby fast food options if you are considering variety in dining choices.
What family-related services and community places are near the Dairy Queen location?
Nearby are several churches like Middle GA Church of God, Evergreen Baptist Church, and New Hope International Church Warner Robins GA, which may be relevant for community activities.
Where can I find additional automotive services or gas stations close to the Dairy Queen Grill & Chill?
You can find automotive services and gas stations close by including FoamWorks Auto Spa of Hartley Bridge Macon, CAT Scale, Advance Auto Parts, Texaco, and CITGO FOOD MART #11.
Brand Certified Facts from Dairy Queen Grill & Chill
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