Dairy Queen Grill & Chill

3.5
198 reviews
Get DirectionsCallWebsite

Business Details

4471 Ocmulgee E Blvd, Macon, GA
31217-5643, United States
(478) 742-4441
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4471 Ocmulgee E Blvd, Macon, GA
31217-5643, United States

Hours

Reviews

3.5
198 reviews
5 stars
77
4 stars
37
3 stars
36
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of communication.

Food Quality

Many customers reported issues with food quality, such as cold or improperly prepared items, and inconsistent ice cream texture.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and dirty dining areas.

Service Speed

Customers frequently complained about slow service, even when the restaurant was not busy.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and good food quality.
  • AC
    Ashley Curtis
    2 days ago
    1.0
    I'd give them no stars if possible, order online from here at your own risk but don't be surprised if you pay and they claim your order never went through.
  • CL
    Camos Transport Services LLC
    Jul 11, 2025
    1.0
    Don't step a FOOT in this location. Nasty, SLOW, And HORRIBLE CUSTOMER SERVICE! FLIES EVERYWHERE IN THT BUILDING.
  • CA
    Cory A
    Jul 9, 2025
    1.0
    Customer service was terrible. Associate didn’t say one word to me the entire time. Not even a thank you or hello.
  • OH
    Olivia H
    Jun 6, 2025
    1.0
    Stopped at this location while driving to Savannah. The guys behind the register told us it would be a minute before we could order. The delay ended up being so they could step away from the counter and visit their friends who had come in. They even had the whole group of friends behind the counter. Finally, a separate worker came out and took our order. We ordered a s’mores blizzard and a caramel milkshake. When we got our ice cream, both were somehow warm? The s’mores blizzard had graham crackers on top, but no chocolate or marshmallow and no graham crackers past the first few spoonfuls. And the blizzard was just as liquidy as the milkshake. My husband and I eat Dairy Queen ice cream all the time, and this is the first time we’ve had to throw it away. Would not recommend.
  • JL
    joe lang
    Oct 14, 2019
    3.0
    I love their ice cream
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Macon, GA?

The restaurant is open Monday from 10:15 AM to 9:00 PM, Tuesday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 4:45 PM, and Sunday from 11:30 AM to 9:00 PM.