Dairy Queen Grill & Chill

3.9
639 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1185 Gray Hwy, Macon, GA
31211-1857, United States

Hours

Reviews

3.9
639 reviews
5 stars
296
4 stars
144
3 stars
82
2 stars
49
1 star
68

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about old or improperly prepared items.

Service Speed

Service speed varied, with some customers experiencing long waits and others noting quick service.

Staff Attitude

Customer service experiences were inconsistent, with some praising friendly staff while others reported rudeness and lack of enthusiasm.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting overall dining experience.
  • ZJ
    Zack Jones
    Nov 14, 2025
    5.0
    I am going to give them five stars on everything but read this comment to find out the negativity.My dad said always be on your best behavior you don't know who's watching the only reason I gave them the Stars the food was great the place was clean and the service was good the only bad negative thing I seen was they were piercing each other's ears in the back booth in the back of the store dairy Queen get it together there's eyes on you 24/7.
  • GG
    God Shall Provide Women Of God
    Nov 7, 2025
    1.0
    Chicken was hard , ice cream was soppy tasted like ice milk. Minute Maid lemonade water down . Very disappointed.☹️
  • CB
    Carlos Brown
    Oct 31, 2025
    1.0
    Tonight I ordered food in the drive thru. I ordered a 6 piece sweet chili basket with onion rings instead of fries. Once I got to the other side of town I noticed they did not give me sweet chili strips. In fact the strips wasn’t tossed in anything. Highly upset because I’m on a diet, and I haven’t been eating out or fried foods, and I decided to have DQ tonight as cheat meal. I called, I think they were closed by the time I made it across town and noticed.
  • DS
    Diamon Starr
    Aug 25, 2025
    2.0
    I went to buy a med Blizzard an it was not served upside down
  • DS
    Darrell Shavey
    Jul 17, 2025
    5.0
    As always, great service and great foid!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.

What are the operating hours of Dairy Queen Grill & Chill in Macon, GA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.