Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
643 reviews
5 stars
298
4 stars
145
3 stars
82
2 stars
49
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including hard chicken, soggy ice cream, and incorrect orders.
Service Issues
Many reviews highlighted poor service experiences, including slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Positive Experiences
Despite the negatives, some customers praised the fast service and friendly staff, particularly during busy times.
- DTDenni Trotter2 days ago1.0Worst dairy. Queen I’ve ever been to . As a fan of diary queen this is the worst EVER ! Pure trash customer service lazy workers and the management has THE ABSOLUTE WORST customer service roaches in the lobby nd even door dashing food they lie about ppl coming in and walking off with the order WHEN IS THEIR JOB TO VERIFY THE PICK UP . YOU DONT WANT TO WORK THEN DONT WORK !!
- DLDorothy Lamar5 days ago4.0Drive thru for grandchild.
- LSliyah scottDec 18, 20255.0i love dairy queen so much, the service there is great and the food is always fresh
- MBMakayla BoutwellDec 17, 20255.0The food here is amazing and the customer service is even better!! Service is very fast and efficient , definitely recommend!!!!
- ZJZack JonesNov 14, 20255.0I am going to give them five stars on everything but read this comment to find out the negativity.My dad said always be on your best behavior you don't know who's watching the only reason I gave them the Stars the food was great the place was clean and the service was good the only bad negative thing I seen was they were piercing each other's ears in the back booth in the back of the store dairy Queen get it together there's eyes on you 24/7.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Macon, GA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer family-friendly services and amenities?
Yes, Dairy Queen Grill & Chill is family-friendly, featuring booster seats, high chairs, restrooms, free WiFi, and seating suitable for kids.
Is there a drive-thru service available at this Dairy Queen location?
Yes, the Dairy Queen Grill & Chill at 1185 Gray Hwy offers a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/12448/.
Where is Dairy Queen Grill & Chill located in Macon, Georgia?
It is located at 1185 Gray Hwy, Macon, GA 31211-1857, United States.
Does Dairy Queen Grill & Chill have an official social media presence?
Yes, they have a Facebook page at https://www.facebook.com/346716618692767 and a Twitter handle @DairyQueen.
Which nearby fast-food restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby fast-food options include Burger King, Krystal, and Wendy's, all located close to Dairy Queen Grill & Chill on Gray Hwy, providing additional dining choices.
What nearby convenience stores and gas stations are close to Dairy Queen Grill & Chill?
Exxon gas station and Gray Hwy 216 convenience store/liquor store are nearby, making it easy to fuel up or grab essentials before or after your meal at Dairy Queen.
Are there any nearby services related to banking and finance near Dairy Queen Grill & Chill?
Yes, nearby financial services include World Finance, Truist, and Bank of America, which are convenient for any financial needs when visiting the area.