Many customers reported issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about old or improperly prepared items.
Service Speed
Service speed varied, with some customers experiencing long waits and others noting quick service.
Staff Attitude
Customer service experiences were inconsistent, with some praising friendly staff while others reported rudeness and lack of enthusiasm.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting overall dining experience.
ZJ
Zack Jones
Nov 14, 2025
5.0
I am going to give them five stars on everything but read this comment to find out the negativity.My dad said always be on your best behavior you don't know who's watching the only reason I gave them the Stars the food was great the place was clean and the service was good the only bad negative thing I seen was they were piercing each other's ears in the back booth in the back of the store dairy Queen get it together there's eyes on you 24/7.
GG
God Shall Provide Women Of God
Nov 7, 2025
1.0
Chicken was hard , ice cream was soppy tasted like ice milk. Minute Maid lemonade water down . Very disappointed.☹️
CB
Carlos Brown
Oct 31, 2025
1.0
Tonight I ordered food in the drive thru. I ordered a 6 piece sweet chili basket with onion rings instead of fries. Once I got to the other side of town I noticed they did not give me sweet chili strips. In fact the strips wasn’t tossed in anything. Highly upset because I’m on a diet, and I haven’t been eating out or fried foods, and I decided to have DQ tonight as cheat meal. I called, I think they were closed by the time I made it across town and noticed.
DS
Diamon Starr
Aug 25, 2025
2.0
I went to buy a med Blizzard an it was not served upside down
What are the operating hours of Dairy Queen Grill & Chill in Macon, GA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer family-friendly services and amenities?
Yes, Dairy Queen Grill & Chill is family-friendly, featuring booster seats, high chairs, restrooms, free WiFi, and seating suitable for kids.
Is there a drive-thru service available at this Dairy Queen location?
Yes, the Dairy Queen Grill & Chill at 1185 Gray Hwy offers a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/12448/.
Where is Dairy Queen Grill & Chill located in Macon, Georgia?
It is located at 1185 Gray Hwy, Macon, GA 31211-1857, United States.
Does Dairy Queen Grill & Chill have an official social media presence?
Yes, they have a Facebook page at https://www.facebook.com/346716618692767 and a Twitter handle @DairyQueen.
Which nearby fast-food restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby fast-food options include Burger King, Krystal, and Wendy's, all located close to Dairy Queen Grill & Chill on Gray Hwy, providing additional dining choices.
What nearby convenience stores and gas stations are close to Dairy Queen Grill & Chill?
Exxon gas station and Gray Hwy 216 convenience store/liquor store are nearby, making it easy to fuel up or grab essentials before or after your meal at Dairy Queen.
Are there any nearby services related to banking and finance near Dairy Queen Grill & Chill?
Yes, nearby financial services include World Finance, Truist, and Bank of America, which are convenient for any financial needs when visiting the area.