Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
608 reviews
5 stars
278
4 stars
128
3 stars
61
2 stars
32
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and lack of attention to customers in-store.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about incorrect orders, cold or undercooked items, and overall dissatisfaction with the taste.
Cleanliness
Several customers noted that the restaurant appeared dirty and poorly maintained, with overflowing trash and unclean tables.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the ice cream and certain menu items.
Frequent Stock Issues
Customers frequently mentioned that the location was out of key menu items, leading to frustration and dissatisfaction.
- TMTerra Mahre2 days ago4.0The burgers were good. The fries could be crisper, but the 7$ combo cannot be beat with a closing sundae. Burger, fries, drink, and a yummy sundae for 7$.
- MBMichael Bryant6 days ago5.0Great burgers and ice cream
- JKJamie KingNov 7, 20254.0I got the fish sandwich combo. It was hot & delicious. It was served in a reasonable time. Definitely going back.
- LLLewis LeftwichNov 1, 20254.0Typical level of quality, hot food...made to order correctly......expedient transaction and receipt of food.
- HDHolly DavidsonOct 3, 20253.0It’s alright. Nothing especially great about this location. I would choose about anywhere else over this dq. The burgers are never good. The ice cream is good.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 1608 Bass Rd, Macon, GA 31210-6503, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru and family-friendly services?
Yes, this location has a drive-thru and is family-friendly with booster seats, high chairs, and restrooms.
Can customers order food online or via mobile apps at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available at this location for customers.
What nearby convenience stores and gas stations can help customers visiting Dairy Queen?
Nearby convenience and gas stations include Circle K, Flash Foods, Shell, and Citgo, which can be useful for customers fueling up or grabbing essentials before or after their visit.
Which nearby restaurants might customers consider visiting before or after enjoying Dairy Queen?
Customers might visit nearby restaurants such as Taco Bell, Waffle House, Chick-fil-A, Burger King, Mellow Mushroom, and Taco Mac Macon for additional dining options.
Are there nearby banking or financial services close to Dairy Queen Grill & Chill?
Yes, nearby financial institutions include Capital City Investments, Capital City Home Loans, Capital City Bank, Cadence Bank, Renasant Bank, and State Bank & Trust.
What amenities are available at Dairy Queen Grill & Chill for families with children?
The location offers booster seats, high chairs, restrooms, and is welcoming to families and children.