Dairy Queen Grill & Chill

3.7
617 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1608 Bass Rd, Macon, GA
31210-6503, United States

Hours

Reviews

3.7
617 reviews
5 stars
283
4 stars
129
3 stars
62
2 stars
32
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and unacknowledged presence at the counter.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about cold, undercooked, or incorrect orders.

Staff Friendliness

Some customers praised friendly and helpful staff, while others experienced rudeness and lack of professionalism.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and unsanitary conditions.

Product Availability

Frequent complaints about being out of key menu items, leading to customer dissatisfaction.
  • JA
    J. Armstrong
    Dec 17, 2025
    3.0
    Not staff fault DQ went down in food tastes. Staff excellent 👏🏾
  • WD
    William C. Davis
    Dec 8, 2025
    5.0
    Always the best in Gray Georgia 😁
  • SS
    Southern Smackers
    Dec 5, 2025
    1.0
    Went over an hour before posted closing and employees said they were closed and could not make any food or desserts. Absolutely unbelievable.
  • RB
    Roger Brantley
    Dec 2, 2025
    1.0
    Drive through
  • TM
    Terra Mahre
    Nov 22, 2025
    4.0
    The burgers were good. The fries could be crisper, but the 7$ combo cannot be beat with a closing sundae. Burger, fries, drink, and a yummy sundae for 7$.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 1608 Bass Rd, Macon, GA 31210-6503, USA.