Brand Certified
Chipotle Mexican Grill
3.5(1270 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
120 Tom Hill Sr Blvd, Macon, GA
31210, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(478) 474-0350
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ga/macon/120-tom-hill-sr-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2459
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Macon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
1,270 reviews
5 stars
513
4 stars
249
3 stars
121
2 stars
105
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported unsatisfactory food quality, including cold meals, unseasoned ingredients, and overall poor taste.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and food preparation areas.
Order Fulfillment
Customers experienced issues with incomplete orders, incorrect items, and long wait times for service.
Staff Attitude
Several reviews noted that staff appeared uninterested in serving customers and often displayed negative attitudes.
- CCChelseaFeb 14, 20261.0Disgusting. I've never had bad Chipotle in my life this restaurant changed that!
- KGKayla GoodeFeb 10, 20265.0such delicious bowls and ideal portions. all the best to the employees there 🫶🏾
- TDTiffani DeanJan 31, 20261.0My boyfriend and I walked in to get some lunch. After waiting in line we got to the front to place our order and saw the white rice was low- not enough for both bowls- so we asked if we could have some of the rice they just pulled. instead they insisted they were out and after telling them we just watched them pull a fresh bowl. they then just kind of ignored us until we went to leave and as we left they laughed and mocked us until we were out of the restaurant.
- MDMakaylah DurhamJan 25, 20264.0I understand that everyone needs/wants a job but my goodness the customer service here is awful!!! Hire people who actually want to work . The attitude some of those young ladies have is absolutely terrible & no cute .
- KRKatie RidleyJan 23, 20265.0Previously gave this Chipotle a 1 star due to never having ingredients, being supper slow, etc. But this location has really turned it around! Been fully stocked that past several times I’ve come, gotten much faster, cleaner, etc. Have made great improvements so needed an updated review!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food options does Chipotle Mexican Grill in Macon offer?
Chipotle Macon offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 120 Tom Hill Sr Blvd?
Chipotle Macon is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Macon provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Macon?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Macon?
They accept credit cards and gift cards for payment.
Is Chipotle Macon welcoming and inclusive to LGBTQ customers?
Yes, Chipotle Macon welcomes LGBTQ customers.
What are some nearby places to visit before or after dining at Chipotle Macon?
Nearby places include Tropical Smoothie Cafe for smoothies, Bonnie's Cookies for desserts, and Urban Air Trampoline and Adventure Park for fun activities.
If my phone needs repair while visiting Chipotle Macon, where can I go nearby?
You can visit uBreakiFix by Asurion, which offers mobile phone repair and IT services near Chipotle Macon.
Are there other fast food options close to Chipotle Macon?
Yes, nearby fast food restaurants include Panda Express, Five Guys, Chick-fil-A, Burger King, and Subway.
How can I contact Chipotle Macon for inquiries or catering services?
You can reach them by phone at +1 478-474-0350 or email at ga.2459.macon@chipotle.com for inquiries and catering.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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