Business Details
About
Mexican Restaurant
Chipotle Macon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,262 reviews
5 stars
510
4 stars
247
3 stars
121
2 stars
104
1 star
280
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported poor food quality, including issues with freshness, flavor, and portion sizes.
Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or treated poorly.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and unsanitary conditions reported.
Order Fulfillment
Customers experienced issues with incomplete orders, missing items, and long wait times for food.
- TFTommy FloresJan 5, 20261.0Came in at 8:30 pm. They close at 11 pm. The staff was already emptying all the food so I couldn't get what I wanted. They were extremely rude. Took 10 minutes to get service while all 4 of them were just standing around avoiding eye contact. They made it obvious that they were not happy to serve my food. At the end they almost slid my food of the counter because they pushed the bag my direction forcefully. Horrible place. The staff and management should be ashamed. Floors are filthy on top of all this so you can only imagine how the back looks.
- SRSheamika RumphDec 31, 20253.0Food was excellent but customer service was rushed and not polite.
- GGGhanshyamDec 6, 20255.0Good 👍 patel
- TLTikeithra LindseyDec 3, 20251.0The MOST NASTY FOOD I EVER TASTED NOT ONLY THAT THE CUSTOMER SERVICE HORRIBLE. On TOM HILL IN MACON GA BY RIVERSIDE HAVE TO DO BETTER NOT CLEAN NOT WORTH THE 40$ I SPENT NEVER AGAIN. PLACE NOT CLEAN SHOULD FIGURE THAT OUT WHEN I WALK IN THE FOOD WAS GOING TO BE NASTY & TERRIBLE. NOT ONLY THAT THE RICE LOOKED LIKE THAT KEPT IT FROM LAST WEEK & THE MEAT IS DRY LIKE I JUST DON’T UNDERSTAND. THIS WAS MY FIRST TIME TRYING CHIPOTLE. BECAUSE I LOVE ME SOME MOES HAS ALWAYS MOES NEVER LET ME DOWN BUT CHIPOTLE DID. NEVER SHOULD HAVE TRY THEM NEVER AGAIN.
- DCDoc CampbellNov 29, 20251.0This location is by far the worst Chipotle I've ever been to. Our meals were simply awful. The rice was wet, the veggies were soggy, and the meat had zero flavor. The only thing this location would be good for is to teach people how NOT to make a burrito. The food was tossed, the $25 wasted. What a joke. Steer clear!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food options does Chipotle Mexican Grill in Macon offer?
Chipotle Macon offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 120 Tom Hill Sr Blvd?
Chipotle Macon is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Macon provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Macon?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Macon?
They accept credit cards and gift cards for payment.
Is Chipotle Macon welcoming and inclusive to LGBTQ customers?
Yes, Chipotle Macon welcomes LGBTQ customers.
What are some nearby places to visit before or after dining at Chipotle Macon?
Nearby places include Tropical Smoothie Cafe for smoothies, Bonnie's Cookies for desserts, and Urban Air Trampoline and Adventure Park for fun activities.
If my phone needs repair while visiting Chipotle Macon, where can I go nearby?
You can visit uBreakiFix by Asurion, which offers mobile phone repair and IT services near Chipotle Macon.
Are there other fast food options close to Chipotle Macon?
Yes, nearby fast food restaurants include Panda Express, Five Guys, Chick-fil-A, Burger King, and Subway.
How can I contact Chipotle Macon for inquiries or catering services?
You can reach them by phone at +1 478-474-0350 or email at ga.2459.macon@chipotle.com for inquiries and catering.