Fast Food RestaurantBurger JointAmerican RestaurantTake Out RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality; some customers enjoyed hot and fresh meals, while others reported receiving incorrect or unsanitary orders.
Ordering Experience
The automated ordering system received both praise for efficiency and criticism for inaccuracies, leading to incorrect orders.
Cleanliness
Several customers expressed concerns about cleanliness and food safety, citing issues like hair in food and unsanitary conditions.
SP
Shantaneka Patrick
Jan 1, 2026
1.0
We was in line a for almost a hour and still didn’t get any service was told the system was down it’s always bad service with this checkers
DM
Darrin McCall
Dec 30, 2025
5.0
I was really blown away by the automated order taker.
CA
Clint Apperson
Dec 24, 2025
5.0
I stopped at the Pio Nono location tonight, and was rudely greeted by the staff by being told “it’s a 15 minute wait” and was told “you ain’t finna sit there at the box for 15 minutes, you got to go”… so I came to the Mercer location and Miss Kelisha was AMAZING! She was friendly, fun, and my food came out top tier. I will not ever return to the Pio Nono location… thank you for your amazing service and willingness to do your jobs!
DS
DeeAnn S
Dec 3, 2025
5.0
Food was hot and fresh. Employees were courteous. Had trouble using the BOGO reward on the app and no one there knew how to help me with it but that was just a minor inconvenience. Overall, definitely recommend giving it a try. **Just for context, my visit was around 2 am so it was not busy at all. So, different day and/or time may or may not result in a different outcome ¯\_(ツ)_/¯
PC
Pam Clark
Dec 1, 2025
2.0
The worst customer service I have had in a long long time,
And the
manager is no help at all, I understand why ( we )are the ones that eat their.
What are the operating hours of Checkers at 3409 Mercer University Drive in Macon, GA?
Checkers at 3409 Mercer University Drive in Macon, GA is open daily from 10:00 AM to 4:00 AM.
Does Checkers offer dine-in, drive-thru, or take-out services?
Checkers provides dine-in, drive-thru, and take-out services, ensuring flexibility for customers.
Can I order food delivery from Checkers at this location?
Yes, you can order food delivery via DoorDash or directly from Checkers' online ordering platform.
What types of payment are accepted at Checkers on Mercer University Drive?
Checkers accepts American Express, cash, check, Mastercard, and Visa for payment.
What is the dress code for customers at Checkers in Macon, GA?
The dress code at this Checkers location is casual.
Which meals does Checkers serve throughout the day?
Checkers serves lunch, dinner, and late-night meals at this location.
Are there any nearby attractions or restaurants to visit before or after dining at Checkers?
Nearby attractions include the Atrium Health Amphitheater for live events and dining options like Steak 'n Shake and Fried Green Tomatoes Marathon Macon for alternative meals.
What are some nearby automotive services or convenience stores near Checkers on Mercer University Drive?
Nearby automotive services include GooGoo Car Wash and Gerber Collision & Glass, while convenience stores such as Circle K and Flash Foods are also nearby for quick stops.
Is there any family-friendly entertainment close to Checkers at this location?
Yes, Chuck E. Cheese's, an arcade and amusement center, is located nearby, offering fun for families with children.
How can choosing Checkers help me avoid crowded dining rooms during the pandemic?
Checkers offers drive-thru, online ordering, and delivery with limited contact; dining rooms are closed and patio seating is limited to promote safety.