Carrabba's Italian Grill

4.5
4468 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
3913 River Place Drive, Macon, GA
31210, United States

Hours

Reviews

4.5
4,468 reviews
5 stars
3,217
4 stars
658
3 stars
261
2 stars
139
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by specific servers, particularly Tanisha, who was frequently mentioned for her attentiveness and friendliness.

Food Quality

Overall, the food received positive feedback for being delicious and well-prepared, although there were some complaints about specific dishes being unsatisfactory.

Atmosphere

The restaurant's atmosphere was generally described as pleasant and inviting, contributing to a positive dining experience.

Inconsistency

Some reviews highlighted inconsistencies in service and food quality, with a few customers expressing disappointment in their experiences.

Catering Experience

The catering service was noted as excellent, with customers expressing satisfaction with the food and service during special events.
  • JD
    John Doe
    1 day ago
    3.0
    Ok I am a Carrabba’s Fan, but not every trip here is a great occurrence. Today my visit paled in comparison to what I typically expect. The bar area was cold, very cold at 4:45 pm. Even the top of the bar was quite cold. After finding a place to sit as there were no patrons, I looked over the new items. I noticed a new Sea Bass dish called something other than Sea Bass. Had to Google the type of fish to figure out what the Carrabba’s dish actually was. I also tried the new side of the large cheese ravioli at a slight up charge. Always get the House Creamy dressing, but this time it was weak on taste. Didn’t resemble the authentic used to one. Fish came, impressive look but a bit dry. Had to lemon it up to get it moist. The ravioli were a disappointment as the cream inside the ravioli wasn’t quite right. I would say nothing about the new raviolis are worth trying. The entire meal was average at best. Not sure if it was the kitchen, the timing of day, or that the new dishes aren’t refined yet. I tried something new and struck out on my two new choices. Hope management may read this as food preparation can have a lot to do with taste.
  • AM
    Asia Moore
    4 days ago
    5.0
    I had the pleasure of being served by Amia tonight, and she was absolutely outstanding. She greeted us with genuine warmth, checked on us at the perfect times, and made sure everything we ordered was just right. You can tell she cares about her guests!!!! her energy is positive, her professionalism stands out, and she made our dining experience feel easy and enjoyable. If you’re coming to Carrabba’s, ask for Amia. She truly goes above and beyond!
  • QB
    Quish Burney
    Nov 15, 2025
    5.0
    From the moment you walk through the doors of Carrabba’s, you can feel the difference, and that difference is leadership. Mr. Lester sets a standard of excellence that is reflected in every detail of the dining experience. The atmosphere is welcoming, the service is consistently attentive, and the food is nothing short of outstanding. What truly stands out is the consistency. Every visit, every meal, every interaction feels intentional and on point. You can tell that Mr. Lester cares deeply about his staff, his customers, and the quality of the experience he provides. His presence alone brings a level of professionalism and warmth that makes you feel valued as a guest. In a world where good service has become rare, Carrabba’s, under Mr. Lester’s leadership, remains a shining example of how things should be done. Thank you, Mr. Lester, for your excellence, your consistency, and your commitment to making every visit memorable. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
  • JM
    Jenna Marlowe
    Nov 10, 2025
    2.0
    I don’t usually leave negative reviews, but the host at this restaurant really ruined the experience from the start. The woman wearing a green cardigan was extremely rude and unprofessional. She didn’t greet us when we walked in, just gave us an annoyed look and acted like we were bothering her by asking for a table. Her tone was short and dismissive, and her attitude made the whole situation uncomfortable. A host sets the tone for the entire visit, and she completely failed to do that. Very disappointing service — definitely not somewhere I’d recommend based on that first impression.
  • RK
    Raymond Kim
    Nov 7, 2025
    1.0
    We had a reservation at 7:15 PM but wasn’t seated until 7:30 PM. We ordered our appetizer right after sitting down, yet it was not served until 8:42 PM, more than an hour later. Our main dishes were ordered around 7:45, but the food didn’t come out as of 8:35 PM. By that time, my family was too tired, my daughter was falling asleep, and hungry to wait any longer, so I politely asked for the meals to be packed to-go. Even then, nothing was ready by 8:47 PM, so we decided to leave without eating. We just left after an hour and a half waiting for food. To be fair, our server was kind and apologetic, and even suggested speaking to the manager. However, it was clear the manager was already overwhelmed, and I didn’t want to make things harder for the staff. Overall, this was an unacceptably long and disorganized dining experience. We came expecting a relaxing dinner and left frustrated and hungry. Hopefully management addresses these issues so other guests don’t have the same experience.

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Macon, GA offer?

Carrabba's Italian Grill serves authentic Italian cuisine for dine-in, carryout, delivery, or catering.

What are the operating hours for Carrabba's Italian Grill in Macon?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.