Many customers praised the exceptional service provided by servers like Tanisha, Joe, and Mia, highlighting their attentiveness and friendliness.
Food Quality
Overall, the food received positive feedback for being delicious, with specific mentions of dishes like rigatoni, calamari, and the feast of the seven fishes.
Inconsistency
Some reviews noted inconsistencies in service and food quality, with instances of cold food, long wait times, and issues with order accuracy.
Atmosphere
The restaurant's atmosphere was generally described as welcoming and lively, contributing positively to the dining experience.
Management Response
There were mentions of management being aware of service issues but not always taking effective action to resolve them.
CR
Cecily B Reese
1 day ago
5.0
Simian was our server today and she was really great! Wonderful personality, very patient, and knowledgeable of the menu. The service was spectacular and very efficient. We enjoyed her so much! Look forward to having her serve us again!
MA
Mrs Adams
1 day ago
5.0
Tanisha was very knowledgeable of the menu items including new food items on the menu. She answered all questions that were asked from each and every person seated at the table. Tanisha is very nice and definitely has great customer service!! If I could give her 1,000 stars - I would. Also, her energy is impeccable. I will definitely return back to Carrabba’s.
RG
Rebecca Georgia
Jan 2, 2026
5.0
The bread was served hot and fresh to dip in her bed oil. So good! Service was off a little today but usually spot on. We both had the rigatoni with sausage and it had plenty of creamy red sauce. Yummy. Salad was great size for side. House made parm dressing was delicious! Hubby had soup which was good and well portioned. We went at 1230p on a Friday and did not have to wait overly long to be served. Parking wasn't a problem.
KK
Kelly
Jan 1, 2026
4.0
Our first time dining here! Leaving a review simply to say JOE is phenomenal! We had dinner on the 29th of Dec., sat in the bar area, and was floored by the service! Joe was incredible! Professional, kind, funny, felt like fine dining attention! We’ll be back!
DC
David Clay
Dec 16, 2025
1.0
Watch out if you have allergies when you eat here. We had to send a salad back because we asked for no croutons due to a severe gluten allergy. The second salad came back with crouton crumbs all over it after they removed them. We asked for a new salad due to the crumbs, and they returned and said it was a new salad, but it was the same one. That is inexcusable and could be deadly to someone with celiac disease. The gluten-free pasta we ordered was regular pasta, not gluten-free. The steak we ordered medium-well had to go back three times because it was practically rare. This is after waiting an hour to get our food. The manager knew we were unhappy but didn't do anything. We will never come back to this establishment.