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Arby's

3.8
(886 reviews)
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Business Details

3952 Pio Nono Ave, Macon, GA
31206, United States
(478) 788-9131
http://www.arbys.com/locations/us/ga/macon/3952-pio-nono-ave/store-162
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3952 Pio Nono Ave, Macon, GA
31206, United States

Hours

Reviews

3.8
886 reviews
5 stars
368
4 stars
210
3 stars
155
2 stars
45
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed, with many customers receiving stale or poorly prepared items, while some praised the freshness and taste.

Cleanliness

While some reviews noted a clean restaurant, others highlighted unsanitary conditions and poor food handling practices.

Pricing Concerns

Several customers expressed dissatisfaction with the value for money, citing high prices for small portions or poor quality food.
  • TA
    T J Adams
    4 days ago
    2.0
    I had the worst experience at this Arby's . . . . Let me just say if you're in the Macon area, go to another Arby's for better service. I ordered a Beef N Cheddar sandwich and it was a disgraced, sloppy, piece of crap and the service was terrible. Go to another Arby's, that's all I'm saying.
  • WH
    Whitney Hargrove
    5 days ago
    1.0
    The wait was extremely long and it was not busy. Although the employees were nice and respectful, they seemed upset and frustrated. It seems they are under staffed and may need more than just two employees working.
  • MD
    M Dogg
    Jan 11, 2026
    1.0
    This is by far the worse Arby’s I have been to in my entire life I couldn’t write a review because I didn’t get a receipt food was old service was horrible drove through drive through nobody answered when I went inside everybody was sitting down eating I have never seen nothing like this the owner of this should be reviewing they camera ask the lady’s where the fries fresh she sticked her bare hands in there and tasted one I’m sorry but this unacceptable no wonder nobody goes here
  • MM
    Michaela McWhorter
    Jan 8, 2026
    1.0
    They say the system was down so they were not serving anyone
  • JM
    Jay Mich
    Dec 11, 2025
    3.0
    Waited just to get a stale, rubbery lukewarm gyro.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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