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Arby's

4.0
(796 reviews)
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Business Details

4500 Forsyth Rd, Macon, GA
31210, United States
(478) 477-0023
http://www.arbys.com/locations/us/ga/macon/4500-forsyth-rd/store-6596
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4500 Forsyth Rd, Macon, GA
31210, United States

Hours

Reviews

4.0
796 reviews
5 stars
374
4 stars
214
3 stars
98
2 stars
46
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including sticky floors and food being served cold.

Customer Service

Service quality varied significantly; some employees were described as rude or unhelpful, while others were praised for being friendly and efficient.

Food Quality

Food quality was inconsistent, with several customers noting cold or poorly prepared items, while others enjoyed their meals.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • MW
    Madison whaley
    3 days ago
    1.0
    states online they open at 10am. got there at 10:30am and doors were locked and no one answered the window. yet there were two cars out front.
  • KS
    Keith S
    Jan 13, 2026
    3.0
    Saw one of the employees start making my sandwich with her bare hands after working on other tasks. Employees did not seem to care about the restaurant being clean. The entire floor was sticky.
  • KA
    King Avery
    Nov 25, 2025
    1.0
    My chocolate ice cream always tastes like vanilla ice cream
  • JH
    Josh Hasty
    Nov 6, 2025
    5.0
    So I got the turkey gobbler and the 5 piece steak bites. The turkey gobbler was very good much to my surprise I actually thought it was way better than other reviews. The steak bites were good as well but the BBQ sauce stinks. It is not the right BBQ sauce for the steak bites. I will definitely be back for the turkey gobbler. Plus the staff was nice and quick. This was around 2:30pm.
  • BK
    Brad Kendrick
    Oct 26, 2025
    1.0
    They were out of potato cakes.
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Brand Certified Facts from Arby's

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