Wendy's

3.1
271 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4900 Floyd Rd Sw, Mableton, GA
30126, United States

Hours

Reviews

3.1
271 reviews
5 stars
89
4 stars
48
3 stars
19
2 stars
24
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Food Quality

Many reviews mentioned that the food was often cold, stale, or not prepared correctly, with several customers expressing disappointment in the freshness of their meals.

Inconsistent Hours

Customers frequently noted that the location closed earlier than advertised and had inconsistent operating hours, causing frustration.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported issues with the dining area and food preparation areas.

Positive Experiences

A few customers shared positive experiences, highlighting friendly staff and good food, indicating that there are exceptions to the overall negative feedback.
  • GW
    Gene Williams
    Nov 9, 2025
    2.0
    The service sucks the young people they have in there.Don't have any customer service.They need a whole new style.That's why it's always empty.
  • TG
    Taunee Grubbs
    Nov 6, 2025
    1.0
    Let’s start with the 3 times it’s took for us saying did you hear us and then repeating ourselves 3 times to get to the first window where an older woman was there nice attitude. It was the second window where the young adult with the mermaid hair and bad attitude who acted if see was gonna have a fit if she had to answer a simple question about which drink was which. To get home to find hard bread hard enough to use as a hockey puck. Terrible service terrible food I know I didn’t spend a lot of money but in this economy I won’t be wasting it here again.
  • TH
    Tanisha High
    Nov 5, 2025
    1.0
    If I could give them a 0 I would. Went in ordered 5 biggie bag meals. Then they had us pull up because the food wasn't ready. There was no one else in line mind you. She brings out the food in 3 bags, 1 with fries, 1 with the burgers, and 1 with the nuggets. Everyone in the car isn't going to the same place, so I ask the girl, could you please bring me 2 extra bags so we could separate our food, because bagging it this way is stupid, I don't care if you were told to bag it this way. She rolled her eyes and acted like she went to ask then turned around and said her manager wouldn't let her give me 2 extra bags. So me and the driver went inside to ask the manager. We stood there trying to separate the food, the sandwiches weren't marked so we didn't know who's sandwich belongs to whom so we had to open each sandwich. The fries weren't fresh. The food got cold by the time the manager came to the front to see what was going on. He looked high, and his staff acted slow, like they didn't understand what we were asking them. I stood there and did there job. If there wasn't 5 hungry people in the car waiting to eat I would have asked for a refund and called their corporate office. Still might.They were fully staffed with a bunch of teen little girls with attitudes , I guess the manager has a type. Terrible service. Terrible experience. Never returning
  • EF
    Erik Flores
    Oct 29, 2025
    1.0
    I really like Wendy’s, but this is not a good location to go to. The past couple of times the food has taken a long time but I have always been patient because I know what it’s like to work in the food industry . Today was the last straw however. I waited 10-15 min for the food and when I got the food there was an item missing. I let the gentleman know that my item was missing and he went back inside the Wendy’s. 10 minutes later and it’s still not ready. I drove around and saw him talking to someone else. I didn’t even bother anymore and just drove off. I understand if things are not ready but that should be communicated to the customer.
  • JB
    Joyce Brigman
    Oct 24, 2025
    1.0
    Thos location is awful. They always missing something in the bag. Have attitudes. Least liked wendys. I perfer ro go to a different city to get wendys. But had to stop here because of work. Lord why i keep coming to this location hoping they finally got it together

Frequently Asked Questions About Wendy's

Is 4900 Floyd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.