Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not prepared correctly, with several customers expressing disappointment in the freshness of their meals.
Inconsistent Hours
Customers frequently noted that the location closed earlier than advertised and had inconsistent operating hours, causing frustration.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported issues with the dining area and food preparation areas.
Positive Experiences
A few customers shared positive experiences, highlighting friendly staff and good food, indicating that there are exceptions to the overall negative feedback.
GW
Gene Williams
Nov 9, 2025
2.0
The service sucks the young people they have in there.Don't have any customer service.They need a whole new style.That's why it's always empty.
TG
Taunee Grubbs
Nov 6, 2025
1.0
Let’s start with the 3 times it’s took for us saying did you hear us and then repeating ourselves 3 times to get to the first window where an older woman was there nice attitude. It was the second window where the young adult with the mermaid hair and bad attitude who acted if see was gonna have a fit if she had to answer a simple question about which drink was which. To get home to find hard bread hard enough to use as a hockey puck. Terrible service terrible food I know I didn’t spend a lot of money but in this economy I won’t be wasting it here again.
TH
Tanisha High
Nov 5, 2025
1.0
If I could give them a 0 I would. Went in ordered 5 biggie bag meals. Then they had us pull up because the food wasn't ready. There was no one else in line mind you. She brings out the food in 3 bags, 1 with fries, 1 with the burgers, and 1 with the nuggets. Everyone in the car isn't going to the same place, so I ask the girl, could you please bring me 2 extra bags so we could separate our food, because bagging it this way is stupid, I don't care if you were told to bag it this way. She rolled her eyes and acted like she went to ask then turned around and said her manager wouldn't let her give me 2 extra bags. So me and the driver went inside to ask the manager. We stood there trying to separate the food, the sandwiches weren't marked so we didn't know who's sandwich belongs to whom so we had to open each sandwich. The fries weren't fresh. The food got cold by the time the manager came to the front to see what was going on. He looked high, and his staff acted slow, like they didn't understand what we were asking them. I stood there and did there job. If there wasn't 5 hungry people in the car waiting to eat I would have asked for a refund and called their corporate office. Still might.They were fully staffed with a bunch of teen little girls with attitudes , I guess the manager has a type. Terrible service. Terrible experience. Never returning
EF
Erik Flores
Oct 29, 2025
1.0
I really like Wendy’s, but this is not a good location to go to. The past couple of times the food has taken a long time but I have always been patient because I know what it’s like to work in the food industry . Today was the last straw however. I waited 10-15 min for the food and when I got the food there was an item missing. I let the gentleman know that my item was missing and he went back inside the Wendy’s. 10 minutes later and it’s still not ready. I drove around and saw him talking to someone else. I didn’t even bother anymore and just drove off. I understand if things are not ready but that should be communicated to the customer.
JB
Joyce Brigman
Oct 24, 2025
1.0
Thos location is awful. They always missing something in the bag. Have attitudes. Least liked wendys. I perfer ro go to a different city to get wendys. But had to stop here because of work. Lord why i keep coming to this location hoping they finally got it together
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Mableton, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Mableton, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 627-3394.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4900 Floyd Wendy’s serve breakfast?
Yes, this Wendy’s location in Mableton, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 4900 Floyd Rd Sw, Mableton, GA?
The drive-thru is open Monday through Saturday from 6:30 AM to midnight, and on Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Mableton, GA serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's online at https://order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at the Wendy's on 4900 Floyd Rd Sw?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or https://order.wendys.com by entering your delivery address.
How can I provide feedback or contact the Wendy's on 4900 Floyd Rd Sw?
You can provide feedback through Wendy's Contact page live chat, call 888-624-8140, take the Customer Satisfaction Survey online, or call the location directly at (770) 627-3394.
What nearby dining options are available around Wendy's at 4900 Floyd Rd Sw?
Nearby dining options include Marco's Pizza, Little Caesars Pizza, McDonald's, Hardee's, ATL Best Wings, American Deli, Cajun's City Seafood and Wings Atlanta, Best Hot Wings & Seafood, and Philly Connection.
Are there any fitness centers near this Wendy's location?
Yes, nearby fitness centers include CrossFit West Cobb, Evolving Fitness & Performance, and G4F Personal Training.
What banks or financial services can I find near Wendy's at 4900 Floyd Rd Sw?
Nearby you can find Regions Bank, The Piedmont Bank, Chase ATM, and Western Union money transfer services.
How can nearby places like Cumberland Christian Academy or Westside Baptist Church influence my visit to Wendy's?
If you are visiting nearby places such as Cumberland Christian Academy or Westside Baptist Church, Wendy's offers convenient options like dine-in, drive-thru, and delivery to enjoy a meal before or after your visit.