Subway

Reviews

• VB

  Vroom Vroom Auto Brokers

  Nov 21, 2025
  5.0
  Tracy and Duke was amazing and efficient, kind and courtesy! Fresh food
• KR

  K Richards

  Oct 28, 2025
  1.0
  Dear Subway Leadership, I’m writing to formally escalate an unresolved issue regarding my order placed on October 25th. I placed the order online and stopped by the store before it was prepared to ensure the correct cheese was used, as my son has severe food allergies. Despite my efforts, the order was not prepared as specified. 1 Footlong Meatball Italian Herbs & Cheese bread, Toasted , American Cheese , More Black Pepper , More Salt , More Oregano , Less Parmesan Cheese. 1 Footlong Spicy Italian Italian Herbs & Cheese , Toasted , American Cheese , Bacon $3 , Less Lettuce , Jalapeños , Black Pepper , Salt . After receiving the sandwiches, I noticed the cheese did not match what was requested online and in person. Out of caution, my son could not eat the food, as provolone cheese is not part of his approved diet. I contacted the store immediately and spoke with Duke, who said they were out of American cheese and that he would share my concern with Tricie, the store manager. Although Tricie assured me she would look into the issue, I never received a follow-up. When I called again, she explained that the area manager would not authorize a refund because I did not return the sandwiches the same night. This policy seems unreasonable considering that the store failed to follow the order accurately, creating both a health and customer safety concern. Due to this negligence, I had to purchase another meal elsewhere. I’m requesting that a refund be issued for this order and that steps be taken to ensure orders with allergy specifications are handled properly going forward. Thank you for your time and attention to this matter. Sincerely, K. Richards Order # 10B50FC7-25
• KT

  Kaycee Turner

  Jul 24, 2025
  5.0
  all the workers are pleasant
• TS

  Tawan Sanders

  Aug 21, 2023
  5.0
  Excellent Customer Service and Clean. Shadona was awesome.

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