Wendy's

3.2
916 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Loganville, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Loganville, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
260 Cooper Road S.W., Loganville, GA
30052, United States

Hours

Reviews

3.2
916 reviews
5 stars
262
4 stars
197
3 stars
158
2 stars
68
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing poor interactions at the drive-thru.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, including reports of hair and bugs found in meals.

Speed of Service

Customers frequently noted slow service times, both in the drive-thru and inside the restaurant, often leading to long waits.

Management Issues

Several reviews indicated a lack of effective management, with complaints about staff behavior and overall restaurant operations.
  • FF
    Fluff
    Nov 12, 2025
    5.0
    The person working the counter and the manager were very friendly.
  • JG
    Juan Gonzalez
    Oct 9, 2025
    2.0
    Its rare for me to give fast food 5 stars because by the time I eat it, its not optimal. However after 3 trips here. Can't seem to get my order right. Whether it's extra onions, no mustard or any modification, expect this place to get it wrong.
  • DW
    Dr. Joy S. Wilson
    Aug 22, 2025
    1.0
    This quality at this location has truly diminished! Came by via the drive-thru to get a late lunch. Got an important call from a patient while I was pulling up that I needed to take. I inform that staff that I was looking over the menu. A few minutes afterwards, two staff members came out and said that I needed to drive around. I informed them that no one was behind me, and I was ready to order. The food was cold! I asked for "a lot of ketchup" and the man told me that I would need to come inside for that. I then asked how many could I have without coming inside. He gave me 2 packs for my large fry with the BIGGEST ATTITUDE ever. I was very nice and polite the entire time. The woman taking my payment had an attitude, but it was not as terrible as the man that handed me my COLD food and the TWO ketchup packets. While the location is convenient, I doubt that I will return here any time soon. This service was THE WORST EVER!!! The owner really needs to take into account these reviews that I am seeing. It appears that this service is a constant issue. Avoid this location when at all possible.
  • SH
    Shawn Ham
    Aug 14, 2025
    1.0
    The employees at this location are the worst!! They have got to be the most miserable human beings on the planet. No customer skills whatsoever!! You pull up to the drive-thru and complete silence. Waited there 4 minutes and complete silence. No kind of greeting at all!! It's not until I said "Hello" that someone came on and said "Go ahead" No kind of welcome greeting....NOTHING!! The fries were cold and the burger was not fresh!! I will never and I mean never eat here again!! I feel bad for cheating on Chick-Fil-A because their customer service skills is above the best!! Hire people who care and get rid of these worthless employees who are miserable at what they do!! Eat here at your own risk....The customer service is HORRIBLE!! I wish I could give a negative star rating!!
  • SS
    Shawn
    Aug 13, 2025
    1.0
    I keep trying this location because it's by my home. I tried to order a Jr. Bacon I was told they did not have any but they have double stack with bacon. I purchased a side of cheese sauce I received a cup of brunt slop I threw my entire order in the trash it looked disgusting I didn't feel like returning it the person at the window had the nastiest attitude I visited the location on 8-13 at about 8:30 DO BETTER!!! I also ordered a Strawberry Lemonade there was a hint of lemonade and the rest was water!

Frequently Asked Questions About Wendy's

Is Grayson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.