Sonic Drive-In

3.3
1758 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Loganville, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 190 Athens Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
190 Athens Highway, Loganville, GA
30052, United States

Hours

Reviews

3.3
1,758 reviews
5 stars
616
4 stars
362
3 stars
222
2 stars
130
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and issues with food preparation, contributing to a negative dining experience.

Staff Attitude

Customers frequently mentioned rude and dismissive behavior from employees, indicating a lack of professionalism and poor customer service.

Food Quality

Several reviews criticized the quality of the food, describing it as cold, poorly prepared, or not as expected, which diminished overall satisfaction.
  • JF
    Jordan Forsyth
    6 days ago
    5.0
    Food is consistently hot and well prepared. They always get it out to us fast. I’ve never had a poor experience at this location
  • DX
    Driffted xbox
    Jan 4, 2026
    4.0
    Generally have a pretty good experience with this sonic. The food is always fresh and delicious. The only gripe I have is in the app. I like to do mobile orders and just pick them up. When you add a mozzarella stick (regardless of size) as a side to any meal in the app, it does not give you the option to add a dipping sauce with it. Me personally I feel like if you’re getting mozzarella sticks it seems self explanatory that you want marinara dipping sauce with it. I have explained this gripe I have about the app, and the fact I don’t have the option to add on sauces to the associates, and generally they make me pay out of pocket for sauces. I’m not against paying for the sauce, I just figure if the app doesn’t have the option to add it that it would come with 1 at least by default.
  • BB
    Brody Brown
    Dec 19, 2025
    1.0
    In the drive thru no one responded to me. Sat there like an idiot for 5 minutes then drove off. This is the 3rd time. You would think I would learn. Ok sonic I hear you. You dont want my business.
  • WW
    Wes Weldon
    Dec 19, 2025
    1.0
    This place has been consistently terrible the last three times I have been. I just watched 4 cars leave the drive through it was so slow. All the food was cold . The girl wasn’t friendly at all. This place will be closed down very soon.
  • AT
    Aidan Tejada
    Dec 7, 2025
    1.0
    I am extremely disappointed in this Sonic location. We placed a mobile order ahead, and nearly everything that could go wrong did. We received a “cherry limeade” that was clearly made with Sprite, and our cherry limeade slush wasn’t made correctly either. They also upcharged us for bubbles, yet there were no bubbles in the drink. When we mentioned that our order had no sauces, the employee said that they charge for sauce. How does that make sense when the app clearly lists sauce as FREE? Are customers supposed to eat dry chicken, dry fries, dry tots with no sauce unless they pay extra? It’s honestly disrespectful. To make it worse, our “large” order — which you can see in the picture — was missing half the food. How do you mess up an order, send someone home with missing items, and then tell them they’ll be charged for sauce that is free up to five sauces on the app? That’s nickel-and-diming customers for things that should already be included. What’s next — mozzarella sticks without marinara unless you pay extra? And then they tell us the only way they’ll fix the order is if we drive all the way back and return everything, and even then, they said they would still charge for sauce and “anything that wasn’t properly rung up.” How is that remotely acceptable customer service? On top of all of this, the food wasn’t even edible. The chicken was dry, rubbery, and overcooked, and the tots were hard, not crunchy. I’ve put up with a lot of messed-up orders from this Sonic, but this is officially it for me. I’m done giving them my business, and honestly, you should be too. For the prices they charge now, you deserve food that is correct, edible, and not missing basic items like free sauce.