Customers reported inconsistent food quality, with complaints about freezer burn, soggy items, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions, including reports of cockroaches and dirty dining areas.
Pricing Concerns
Many customers felt that prices were too high for the portion sizes and quality of food received.
Positive Experiences
Some customers praised specific staff members for their friendly service and noted enjoyable food items like blizzards and milkshakes.
CH
Chris Hamilton
Oct 28, 2025
5.0
Great place!
PM
Pam Munda
Oct 26, 2025
4.0
Are we purchased was a small blizzard and it was almost $6 food is good but to expensive
ES
Emily Seeger
Sep 28, 2025
1.0
Blizzard was not made with love lol. Soggy cheese curds. Took almost 30 mins.
Just go a further distance to another location 🥲
AD
Anthony Dudik
Sep 18, 2025
1.0
12 minute wait. The sauce was on the outside of the burger. An interesting technique. Best eaten with fork.
The fries were intriguing... its like a gobstopper. Each bite tastes like a different food group.
RM
Rebecca M
Aug 22, 2025
5.0
I ordered the fish sandwich meal with a pineapple milkshake. I was actually really good.
What are the daily operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 9:30 PM on Sunday.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering and pickup.
Does Dairy Queen Grill & Chill have seating and is it family-friendly?
Yes, the location has seating available and is family-friendly, welcoming kids.
Are there any special holiday closures at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is closed on Thanksgiving Day and Christmas Day in 2025 and 2026.
Can I order online or use a mobile app for deals and rewards at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app to access exclusive deals, mobile ordering, and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 4726 Atlanta Hwy 78, Loganville, GA 30052-7305, United States.
If I'm visiting Dairy Queen Grill & Chill, where can I get my car serviced nearby?
Nearby you can find several automotive services including Take 5 Oil Change, Xpress Lube of Loganville, and Garner's Auto Sales for your car maintenance needs.
What other fast food options are nearby Dairy Queen Grill & Chill?
Nearby fast food options include Burger King and Pizza Hut if you're looking for more variety.
Are there any nearby places to relax or enjoy a meal before or after visiting Dairy Queen Grill & Chill?
You can visit Waffle House for breakfast or brunch, Best Smoothie for healthy drinks, or TacosParty for Mexican cuisine, all located close to Dairy Queen Grill & Chill.