Chipotle Mexican Grill

Reviews

• TM

  Travis Mathis

  Feb 25, 2026
  2.0
  Went in for a simple chicken bowl the who made my bowl I guess is just ready to get off work, it is late(9:15p.m) it's mostly rice and I see 12 black beans half a scoop of queso and 1/4 scoop red sauce and chicken. Horrible bowl 15 bucks for rice I should have made at home
• JB

  jaeanna burrell

  Feb 2, 2026
  1.0
  Every time I’ve come to this chipotle I have had one of the worst fast food experiences ever I will never be coming back to Loganville chipotle. The workers are extremely anxious, rude and at that can’t speak or understand English so they make your experience so hard. I was ordering a bowl and asked for a double scoop in the lady told me no? I said I will pay for it and she still said no then the coworker had to tell her in Spanish and then she finally gave me the scoop, but in the most aggressive way possible. I told her to slow down because she was rushing me and putting things on my bowl that I didn’t want then she got irritated and walked away. This is my third experience and it is by far the worst. They need new staffing for sure.
• LL

  LFBernard

  Jan 30, 2026
  1.0
  I purchased the spicy chicken, with white rice and black beans, cheese, and lettuce. There were two separate hair strands in the food!!! Ew and double ewwww!!!! While the seating area is nice when you see the counters and how they share the food, it’s messy. It’s filled with scrap food and just looks unhygienic. However, finding hair strands in my food was absolutely disgusting. I’ll never go back to this location. It was just too far to return.
• AA

  Anonymous Anonymous

  Jan 26, 2026
  2.0
  TERRIBLE customer service from the young man who made my burrito. On 1/26/26 @6:21pm (per my receipt) I visited the store. I seen the chef cutting up newly grilled chicken and putting it in the bin ready to be served. He had not put the bin with the others as he was still preparing other chicken to add to the bin. I asked the young guy before he made my burrito can he put the newly made chicken in my burrito; he said he don't think so because the chef would get mad. I dismissed and said I'd just take what was left in the current bin. There were other minor interaction by him that made me then ask for the manager. I then asked where was the manager and when the manger came I mentioned he can tell what happened. He told me "no, you can tell him since you have the problem." The manager handled that very well informing the young man not to speak to customers like that and to help the customers how he can. The young man waved the manager off and walked away. The manager went and got the newly made chicken and gave me some. I thought that was very pleasant and professional customer service, as initially I wasn't going to purchase any food after that interaction. Again date 1/26 time 6:21pm (rewind your camera). Give the manger a bonus and find a new burrito maker.
• PP

  Pncmbltn

  Jan 18, 2026
  1.0
  SMALL PORTIONS. I have had problems with this chipotle for months. I placed an order online, go through the drive-through to pick it up, and when I finally open up my burrito bowl I find that it has been filled anywhere from 2/3 to 3/4 of the bowl. For $15, they can fill up the bowl all the way, just like every other chipotle in the country does. Look at the picture that I attached. See how much space there is? It’s so infuriating and so cheap on the part of the employees. Just fill up my bowl. Give me an extra five cents of rice and beans so that I can be happy with my order. I am finished with this location. I have had to consistently park my car, get out, take my order in, and ask for them to fill up my bowl. It’s such poor Customer Service.

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