Papa Johns Pizza

Reviews

• AJ

  Ahmad Rashad Johnson

  Apr 5, 2026
  1.0
  On April 5, 2026 at approximately 2:23 PM, I had a very disappointing experience at this location. I waited inside the store for 38 minutes just to place an order, and during that entire time, there was no acknowledgment from staff whatsoever. No greeting. No “we’ll be right with you.” No sense of urgency or customer care. As a customer, basic communication and respect go a long way, and unfortunately, that was completely missing. Standing there without any recognition made the experience frustrating and unprofessional. I strongly recommend that management review camera footage during this timeframe to evaluate customer service and staff attentiveness. There is clearly a need for improvement in how customers are treated and acknowledged. At this point, I would not return to this location based on this experience.
• BJ

  Brian James

  Mar 30, 2026
  1.0
  Called in an order, to an answering service I'm sure in India or Bangladesh somewhere, placed the order, walked half a mile from our hotel room to pick it up, waited at least 10 minutes before anyone even acknowledged i was at the counter, to be told that they had no such order with my name on it. So then had to sit there another 40 minutes waiting on it. Then got to walk a half mile back to the hotel. Pizza was not that great at all... Nice work @Shaq.
• SR

  Stan Rogers

  Feb 22, 2026
  1.0
  Placed an order online through the app with the option to pay a store. When I arrived, there was only one employee working who never acknowledged me. I ended up leaving without my pizza.
• HS

  Harris Sawyer

  Feb 12, 2026
  1.0
  Terrible service and food I’ve been here before and the pizza was barely acceptable. This time however it was awful the guy working and cooking and packaging food was extremely rude and had a bandage wrapped around his hand with no gloves it was disgusting after I saw that I just left.
• SM

  Sierra Maybee

  Feb 12, 2026
  1.0
  the most disrespectful people working here.