Wendy's

3.2
1761 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4849 Bill Gardner Pkwy, Locust Grove, GA
30248, United States

Hours

Reviews

3.2
1,761 reviews
5 stars
538
4 stars
332
3 stars
300
2 stars
156
1 star
435

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Food Quality

Several reviews noted that the food was often cold, poorly presented, or lacking in taste, with some customers experiencing food safety issues.

Cleanliness

While some customers praised the cleanliness of the dining area and restrooms, others reported unsanitary conditions and poor food handling.
  • JK
    Jay “JDawg” K
    Nov 11, 2025
    1.0
    This must be the oldest Wendy's still operating that has not been updated peeling paint Rusty items, service was terrible they kept mixing up orders as well as being extremely slow for a fast food restaurant. Don't understand how the health department hasn't shut this place down
  • DK
    Darrell Knox
    Nov 8, 2025
    1.0
    I come here often since I live so close but the wait time when no one is in the drive thru is at least 15-30 min wait (at the speaker). Most times I wait about 5-10 minutes during the day but in the evenings It’s like all urgency has left the building. Not sure why each car has to wait a long time to order. I do mobile orders every time I come here and I’m honestly tired of the waiting games. Not sure if this can even be resolved. Someone from corporate should come down and have a look at the operations of this location because this is beyond unacceptable!
  • GA
    Genny Altman
    Nov 3, 2025
    1.0
    This particular location (Locust Grove, GA)is the absolute worst. It's right by I-75 and the hugely popular outlet mall. So, I guess I should've wondered why there was only 1 car in the drive-thru at 6pm on a Monday night. Took five minutes for the car in front of me to place their order and they were already there when I drove up. When it was my turn I drove forward. They guy mumbled something I couldn't understand so I started to order. He rudely interrupted me and said hold on, I'll be with you in a minute. I then sat there and listened to him over the intercom as he took the first person's money and gave them their order. THEN he took my order. I ordered a diet Dr. Pepper with my food. Sorry, we don't have diet Dr. Pepper yet. Every Wendy's I have been to in the past 10 years have had multiple diet DP flavor varieties. But I guess when your location is probably on the verge of bankruptcy, they aren't going to invest in the same newfangled soda machine every other Wendy's on the planet has. Anyhow, I get to the window to pay and he turns his back on me and makes me wait while he takes the next person's order. So, both the customer in front of me AND the customer behind me take priority. As I sat at the window, it was apparent the dude's only duties were to take orders and payment. He didn't make the drinks or fill the orders. He didn't even hand the order out the window to me. Another worker did that. Rinse and repeat for every single customer.
  • JT
    Jordan Tello
    Oct 23, 2025
    2.0
    Ordered a Dave's triple, Dave's double, 2 fries, a frosty and 10 nuggets. They got the 2 fries and the frosty right, but they gave me 2 doubles and 4 nuggets thrown in the bag WITH NO BOX. Never going here again
  • SS
    Sassy
    Oct 13, 2025
    1.0
    The worker ignored me an my friend when we were trying to order the service is slow and all above just rude.

Frequently Asked Questions About Wendy's

Is Locust Grove Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.