Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,694 reviews
5 stars
561
4 stars
355
3 stars
269
2 stars
140
1 star
369
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attentiveness.
Food Quality
Inconsistent food quality; complaints about cold, incorrect, or poorly prepared items, including raw chicken and burnt nuggets.
Cleanliness
Multiple reports of unsanitary conditions, including dirty floors and malfunctioning soda machines.
Order Accuracy
Frequent issues with incorrect orders, missing items, and failure to follow customer requests.
Wait Times
Long wait times reported consistently, both in drive-thru and inside, with some customers waiting over 30 minutes.
- AAAnthony ArnoldOct 31, 20255.0Had to wait c a long time on my food. No communication from staff
- TMTia MorseOct 15, 20253.0I ordered drive thru pick up. I had to wait on my order. One sandwich was so dry you could choke on it. The other sandwich was much better until I found myself chewing on something that wasn't supposed to be there. I pulled a damn bread tag out of my mouth....a black bread tag. I'm over it! About to stop eating off Panola Rd PERIOD!!! I Could have taken that $25 and went in Publix and grabbed some chicken from the counter.....disappointed.....I wonder what else falling in people food 😡
- LNlisa NOct 5, 20251.0This Wendy’s was a complete mess. I ordered on the kiosk, and there wasn’t a single person inside besides me — yet it still took forever to get my food and it was cold! The floors were sticky, like they hadn’t been cleaned. On top of that, they were out of almost everything and only had lemonade products to drink. The workers were just standing around looking like they didn’t want to work. Absolute waste of time — I’ll never be back.
- BBBrenOct 4, 20255.0The best customer service. I had to pay them a personal compliment for their service and kindness. It was like the old days of service with a smile. Go to this location and experience it for yourself. The young gentleman taking our order was polite and patient. He smiled when we pulled up to pay. That's when I told him his customer service was great. Yep, I am the one who will drive to a certain location for great service. I like to be treated a Cera way when I am parting with my funds. Keep it up. Train others and be blessed.
- NSNatasha StatumOct 3, 20255.0A guy named Edgar took my order smash young guy. He was very friendly and polite and Justin had me my food. He made sure everything was correct before I pulled all overall great customer service in those two guys needed recognition so I wanted to make sure they received it
Frequently Asked Questions About Wendy's
Is 3015 Panola Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lithonia, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lithonia, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 981-3766.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3015 Panola Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Lithonia, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Panola Road?
The drive-through is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast service?
Yes, the Wendy's at 3015 Panola Road serves breakfast, including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Lithonia, GA?
Delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
What are the accepted payment options at Wendy's on Panola Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How can I provide feedback or contact Wendy's at 3015 Panola Road?
You can contact their customer care via live chat or call 888-624-8140. For direct contact, call the location at (770) 981-3766 or fill out the Wendy's Customer Satisfaction Survey online.
Are there nearby fast food options similar to Wendy's?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen and another Wendy's location, which you might consider for more variety in fast food choices.
What other types of restaurants are close to Wendy's on Panola Road?
Close by are a variety of restaurants like New China Restaurant (Chinese cuisine), Supreme Fish Delight (seafood), and IHOP (breakfast and brunch), providing diverse dining options before or after your Wendy's visit.
Are there any services near Wendy's for convenience while visiting?
Yes, there are several nearby services such as Liberty Tax for financial needs, Benchmark Physical Therapy for health services, and Shell gas station for fueling up during your visit.
Does Wendy's on Panola Road offer dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available to serve customers with convenience.
Where can I find Wendy's menu and place online orders for this location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com for the 3015 Panola Road location.