Wendy's

3.6
1887 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6156 Covington Hwy., Lithonia, GA
30058, United States

Hours

Reviews

3.6
1,887 reviews
5 stars
690
4 stars
442
3 stars
327
2 stars
144
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and professional to rude and unhelpful.

Food Quality

There were numerous complaints about food being cold, stale, or poorly prepared, with some customers experiencing food safety issues.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and unkempt dining areas.

Order Accuracy

Several customers noted issues with incorrect orders and missing items, leading to frustration.

Wait Times

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to dissatisfaction.
  • CS
    Cellphone Shop
    Nov 3, 2025
    1.0
    The chilli beans was not cook and the burger was dry not hot or ready and normally when fresh the bottom bun would be a little soggy and they didn't have a potato but it was available online maybe that's where I messed up because normally I go in and order but I wanted it ready before I got in
  • EL
    Enon Lacy
    Nov 1, 2025
    1.0
    I ordered a Asiago Ranch chicken club combo. They gave me some thing totally different. I failed to check my food because I was in a rush. Upgraded my combo to a large fries. I made it to my destination come to find that I was given a totally different order they gave me a spicy chicken sandwich when I specifically told the person no Spicy food. My large fries was not a large. I waited in line for 10 min just to get the wrong food. Top that off me not being able to eat the spicy sandwich I was only able to eat fries. Bad for business. Waist of money. I was disappointed to the max and hungry.
  • AH
    Alexander Harris
    Oct 12, 2025
    1.0
    Worst service ever
  • GB
    Glynese Barnes
    Oct 8, 2025
    1.0
    Yesterday I ordered 2 large chilis and a hamburger at the drive thru. The problem was with the chilis they were horrible. They had a spoonful of crumbled meat, they were loaded with tons of multicolored beans which were undercooked and crunchy and chili itself was as thick as mud. I called and spoke with manager Ronika who didn't even offer an apology or try to resolve the issue instead I suggested that I bring them back for a refund which she agreed to. On the other hand, I decided to trash them and do business with others when out and about. It was the cold reception for me and I won't do business with any Wendy's here on out!
  • JS
    jamell Simmons
    Sep 29, 2025
    3.0
    food was decent it was closing time. fast and friendly service tho.

Frequently Asked Questions About Wendy's

Is Covington Hwy. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.