Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and professional to rude and unhelpful.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, with some customers experiencing food safety issues.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and unkempt dining areas.
Order Accuracy
Several customers noted issues with incorrect orders and missing items, leading to frustration.
Wait Times
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to dissatisfaction.
CS
Cellphone Shop
Nov 3, 2025
1.0
The chilli beans was not cook and the burger was dry not hot or ready and normally when fresh the bottom bun would be a little soggy and they didn't have a potato but it was available online maybe that's where I messed up because normally I go in and order but I wanted it ready before I got in
EL
Enon Lacy
Nov 1, 2025
1.0
I ordered a Asiago Ranch chicken club combo. They gave me some thing totally different. I failed to check my food because I was in a rush. Upgraded my combo to a large fries. I made it to my destination come to find that I was given a totally different order they gave me a spicy chicken sandwich when I specifically told the person no Spicy food. My large fries was not a large. I waited in line for 10 min just to get the wrong food. Top that off me not being able to eat the spicy sandwich I was only able to eat fries. Bad for business. Waist of money. I was disappointed to the max and hungry.
AH
Alexander Harris
Oct 12, 2025
1.0
Worst service ever
GB
Glynese Barnes
Oct 8, 2025
1.0
Yesterday I ordered 2 large chilis and a hamburger at the drive thru. The problem was with the chilis they were horrible. They had a spoonful of crumbled meat, they were loaded with tons of multicolored beans which were undercooked and crunchy and chili itself was as thick as mud.
I called and spoke with manager Ronika who didn't even offer an apology or try to resolve the issue instead I suggested that I bring them back for a refund which she agreed to. On the other hand, I decided to trash them and do business with others when out and about. It was the cold reception for me and I won't do business with any Wendy's here on out!
JS
jamell Simmons
Sep 29, 2025
3.0
food was decent it was closing time. fast and friendly service tho.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lithonia, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lithonia, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 593-8553.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Covington Hwy. Wendy’s serve breakfast?
Yes, this Wendy’s location in Lithonia, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Covington Hwy. in Lithonia currently open?
Yes, the Wendy's at 6156 Covington Hwy., Lithonia, GA is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open Monday to Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Lithonia, GA serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location directly?
You can contact this Wendy's at (770) 593-8553 or provide feedback through their customer care via live chat on their Contact page or the Wendy's Customer Satisfaction Survey online.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutritional details can be viewed on order.wendys.com or through the mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include China Express for Chinese food, Davido's Pizza & Wings for pizza, and Jazzy Juice Cafe for smoothies—all great spots to explore around 6156 Covington Hwy.
Is there convenient transportation or essential services close to Wendy's?
Yes, Covington Hwy provides transportation options, and nearby you can find the Bank of America ATM and Western Union for your financial needs.
Are there shopping or other service stores near this Wendy's location?
Yes, customers can shop at City Gear for shoes or visit Beauty & More for cosmetics nearby this Wendy's on Covington Hwy.